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News : AMC Technology Announces Launch of DaVinci App Gallery

#contactcenterworld, @amctechnology

Richmond, VA, USA, Feb 16, 2021 -- AMC Technology is excited to announce the launch of DaVinci App Gallery– a contact center integration marketplace where visitors can browse a library of CRM and communication integration applications, as well as DaVinci applications to extend agent functionality.

"We’re excited to showcase the flexibility and power of DaVinci with App Gallery. Not only does it illustrate the depth of the platform, but is also a vehicle to engage our customers and build a community," said Anthony Uliano, Founder/ CTO at AMC Technology.

"DaVinci’s iPaaS architecture allows users to extend or build new functionality when they need it. We’re giving the power to the organization to create their ideal contact center instead of settling with a fixed feature solution," said Uliano.

#contactcenterworld, @amctechnology

Veronica Silva Cusi, news correspondent
Source: AMC Technology

About AMC Technology:
Company LogoAMC Technology is a provider of multi-channel integration solutions that allow contact centers to more efficiently manage all types of customer interactions and deliver superior levels of customer service.
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Published: Wednesday, February 17, 2021

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2024 Buyers Guide
Get Listed
Telecoms

 
1.) 
Cloudonix

Cloudonix’s smart voice calls enable frictionless experiences that drive better customer care and faster sales by merging voice and data into a complete service context. Cloudonix add Cloud capabilities to your existing on premise Call Center enabling your agents to work from anywhere in the world. Security, Privacy and more – rapidly deployed and cost effective without replacing your existing systems or retraining your team.
2.) 
PRILINK

Demarc Network Traffic Monitor
A lightweight Network Traffic Monitor that privides real-time traffic alerts and tracks all IP and SIP endpoints at Demarc. It analyzes mirrored SIP Trunk and Internet traffic in real-time and compiles Network Traffic Analytics (NTA) for all endpoints giving daily network traffic telemetry, most active endpoint summary, endpoint search table and more.
3.) 
Scopserv Integrated Services

ScopTEL IP PBX
The ScopTel IP PBX solution is a distributed software application
that can be installed on both virtual and physical servers, thus
offering a multitude of architectural designs from premise-based
servers to a centralized data center (DC) hosted WAN
environment. The application is distributed as an ISO which
includes the customized Linux operating system
4.) 
Televergence

Long Distance and Toll Free Specialists for Contact Centers
Televergence is a facilities based US Nationwide High volume/High Capacity Inbound and Outbound VoIP Carrier for Contact Centers. We specialize in termination (outbound) and origination (toll free and local DID) for the contact center. We have a technical staff that is up to date on the majority of platforms in use today, including asterisk and Vicci dial, as well as many of the currently in use software platforms.
Contact Centers generally see cost reduction and containment when using Televergence as their contact center telecom carrier. Televergence is the only active US VoIP carrier certified by the Women's Business Enterprise National Council (WBENC), which enables our services to qualify for meeting corporations Supplier Diversity Needs.
 

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