Richmond, VA, USA, Feb 16, 2021 -- AMC Technology is excited to announce the launch of DaVinci App Gallery– a contact center integration marketplace where visitors can browse a library of CRM and communication integration applications, as well as DaVinci applications to extend agent functionality.
"We’re excited to showcase the flexibility and power of DaVinci with App Gallery. Not only does it illustrate the depth of the platform, but is also a vehicle to engage our customers and build a community," said Anthony Uliano, Founder/ CTO at AMC Technology.
"DaVinci’s iPaaS architecture allows users to extend or build new functionality when they need it. We’re giving the power to the organization to create their ideal contact center instead of settling with a fixed feature solution," said Uliano.
Veronica Silva Cusi, news correspondent
Source: AMC Technology
About AMC Technology:
AMC Technology is a provider of multi-channel integration solutions that allow contact centers to more efficiently manage all types of customer interactions and deliver superior levels of customer service.
Published: Wednesday, February 17, 2021
Co-Browsing is the practice of web-browsing where two or more people are navigating through a website on the internet. Software designed to allow Co-Browsing focuses on providing a smooth experience as two or more users use their devices to browse your website. In other words, your customer can permit the agent to have partial access to his/ her screen in real-time.