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#contactcenterworld, @amctechnology
Richmond, VA, USA, Jan 13, 2020 -- AMC Technology, a Computer Telephony Integration (CTI) provider, is announcing the launch of new branding which includes a new product offering architecture and new visual identity.
"AMC Technology is turning 25 in 2020, we are not a startup anymore and we have proved our expertise in the industry. We wanted to reinforce our promise to our customers by bringing our vision to life with new visuals and reaffirming our commitment to solve contact center challenges with a clearer product offering," said Anthony Uliano, Founder and CTO of AMC Technology.
Since its creation in 1995, AMC has been offering Computer Telephony Integration to contact centers and bringing dedicated contact center integration expertise to its clients. AMC recently introduced DaVinci, the only full spectrum cloud-centric contact center solution that supports cloud, premise and hybrid environments. The flagship product provides a portfolio of pre-built integration apps that meet business needs now, and in the future.
New product offering architecture
From now on, all AMC solutions will be hosted under the DaVinci umbrella, making it clearer and easier to navigate as we extend our offering portfolio. Further offerings were added to the former Contact Canvas suite, now renamed DaVinci.
To celebrate AMC’s 25th birthday and reinforce its positioning, the brand is getting a fresh look with new logos and visual identity that focus on human interactions and communication. "AMC was born in the nineties; the company is sort of a millennial achieving maturity now. So we wanted to give it a modern and dynamic feel that would bring our vision for positive human interactions into life," said Carole Morris and Mariah Mays from the Marketing team at AMC.
#contactcenterworld, @amctechnology
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prweb.com
About AMC Technology:
AMC Technology is a provider of multi-channel integration solutions that allow contact centers to more efficiently manage all types of customer interactions and deliver superior levels of customer service.
Published: Wednesday, January 15, 2020
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