News : AMC Technology’s Contact Canvas Solution Achieves Cisco Compatible Certification
Richmond, VA, USA, Sept, 2017 -- AMC Technology, L.L.C.announced its Contact Canvas™ solution has achieved Cisco Compatible Certification for Cisco Unified Contact Center Enterprise (PCCE/UCCE) - 11.5.
"AMC Technology has offered fully certified and supported CRM integration solutions for Cisco Contact Center platforms for more than 20 years. Our Cisco Compatible Certification reassures customers our Contact Canvas Solution for Cisco has been fully tested to ensure reduced integration costs, accelerated deployments and reduced risk of failure." said Lorelea Moore, Director of Strategic Alliances at AMC Technology. "Year after year, we demonstrate our commitment to our joint customers by maintaining our integration certifications. This ensures Contact Canvas interoperability with Cisco’s latest releases."
#contactcenterworld, @amctechnology, @Cisco.
Sponsor message - content continues below this message
Employee Engagement Awards NOW OPEN!
Enter your center,and compete for this prestigious award to attract new staff and show investors and customers you are #1 in your nation!!
Content continues ….
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Record Breakers
More Editorial From AMC Technology
About AMC Technology:
AMC Technology is a provider of multi-channel integration solutions that allow contact centers to more efficiently manage all types of customer interactions and deliver superior levels of customer service.
Cisco provides Unified Customer Contact solutions that extend customer care beyond simple phone transactions and the traditional contact centre to unique content-rich customer centric experiences. These solutions let you uniquely personalize communication with individual customers through a variety of media including voice, Web, e-mail, and video.
Published: Tuesday, September 26, 2017
Salesforce.com delivers software-as-service offering a family of on demand solutions for integrated sales force automation, campaign management, customer service and support, and document and file man...
|Bright Pattern Inc|
Bright Pattern is an effective cloud contact center software which helps businesses to simplify multichannel service. Bright Pattern’s solution features enterprise-grade architecture that offers n...
Eckoh is a global provider of Secure Payment and Customer Engagement solutions via our Eckoh Experience Portal as well as Third Party Support. We’ve an international client base and offices in the UK ...
NICE (NASDAQ: NICE), is a worldwide provider of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in re...