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News : AMD Telemed Applauded by Frost & Sullivan for its Modular Engage N' Solution

#contactcenterworld, @Frost_Sullivan

Santa Clara, CA, USA, March, 2021 -- Based on its recent analysis of the North American virtual care market, Frost & Sullivan recognizes AMD Global Telemedicine with the 2021 North American Product Leadership Award for its unified virtual care framework, Engage N'. The modular solution allows healthcare providers to leverage what they need while allowing them to scale at their pace, without ripping and replacing the existing setup. The engagement model covers the wide array of technologies required for a full-scale delivery of virtual care. This highly customizable solution offers modules by acuity level.

"AMD scales across the healthcare enterprise and easily adapts to different needs regarding the relevant setting of care. From asynchronous via digital access to a full synchronous video encounter that can support the use of more than 40 different medical devices, AMD is able to offer the products and solutions that create value in measurable ways," said Victor Camlek, Principal Analyst at Frost & Sullivan. "AMD enjoys a strong reputation as a global business that can offer solutions or point products ranging from basic virtual visit applications to patient assessment tools, clinical care applications, and direct-to-consumer applications."

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....CONTENT CONTINUED BELOW

"AMD Global Telemedicine has extended beyond its telemedicine imprint and emerged as a leading proponent of virtual care, as evident by its extensive array of products that addresses the needs of all segments of the healthcare industry. It works closely with its customer base across a wide range of healthcare establishments, including hospitals, schools, and correctional facilities," noted Camlek. "Overall, it is well positioned to provide a scalable virtual care delivery platform to serve the strong demand that currently exists among healthcare providers."

Each year, Frost & Sullivan presents this award to the company that has developed a product with innovative features and functionality that is gaining rapid market acceptance. The award recognizes the quality of the solution and the customer value enhancements it enables.

#contactcenterworld, @Frost_Sullivan

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.newswire.ca


About AMD Global Telemedicine:
Company LogoAMD Global Telemedicine is a privately held telemedicine technology solution provider of software platforms, integrated medical devices, and telemedicine systems. For the last 30 years, AMD's technology solutions have empowered healthcare providers to deliver the highest possible level of care to any patient anywhere, regardless of circumstances.
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About Frost & Sullivan:
Company LogoFrost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants. For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies?
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More Editorial From AMD Global Telemedicine

Published: Friday, March 12, 2021

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2021 Buyers Guide Recruitment Products/Services

 
1.) 
Emmersion

Automated Language Testing
Emmersion offers automated assessments to quickly and accurately test speaking, writing, and grammar fluency in 9 languages and counting. We help contact centers improve CSAT scores by screening for top talent and retaining top performers.

2.) 
MainTrax

HireTrax
HireTrax, MainTrax's standalone pre-hire virtual interviewing solution, automatically analyzes the behavioral characteristics found in each candidate's VOICE to help you select reps better suited for the specific job at hand. After all, agents speak with your customers for hours each day so it's vital they possess the behavioral characteristics and personality traits necessary to be successful. By picking those with tendencies of empathy and positive behavioral traits, you'll have a higher caliber of candidates who will perform better on the job and stay.

3.) 
Orion Learning Services Inc.

Assessments for Recruitment, Talent Management, Succession Planning
Looking for assessment tools to help you recruit faster, better and more accurately?

Orion Learning offers a full suite of assessment tools designed to target and report on candidate potential. Our tools are used for recruitment, talent management, succession planning and coaching/mentoring. All of the tools are delivered online and the reports are available online and will provide you with an amazing view of the candidate/individual's potential, interview questions, coaching/mentoring steps and much more.

If you're looking to find the candidate/individual with the highest potential, call Orion today!

4.) 
Vads

VADS Recruitment Services
VADS Indonesia provides a recruitment process with strict selection with various requirements according to client needs. VADS Indonesia also has a database of trained candidates so that it can meet the agent needs quickly and in large numbers.

5.) 
SalesMatch Ltd

Contact Centre Behavioural Assessments
SalesMatch is an intelligent web based sales and contact centre behavioural assessment platform. It is based on the well known, tried and tested DISC psychometric theory, used by thousands of organisations round the world.

- Reduces Agent Attrition - By selecting the right agent for the role
- Increases Performance - By matching the character profile to the task
- Reduces Time Off - A well matched profile to the role reduced work
stress
- Reduces Recruitment Costs - By early identification of the right candidates

Putting the right person in the job role has become the key focus in the drive...
(read more)

6.) 
TactiCall Recruitment Services

TactiCall Recruitment Services
Permanent Placement
Temporary / Labour Hire / Contingent and Contract Hire
Recruitment Consulting Services
Assessment Centre Design and Facilitation
 

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