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News : Amdocs Introduces New Big Data Actionable Analytics
St.Louis, MO, USA, May, 2015 -- Amdocs (Nasdaq:DOX), a provider of customer experience solutions, announces new communications-specific applications that allow service providers to aggregate data from multiple marketing, network and customer care sources and generate business and customer insights with actionable recommendations.
Today's announcement builds on Amdocs' big data analytics launch announcement last year which introduced end-to-end, communications-specific big data analytics portfolio and that makes data clean, accessible and actionable for service providers or third-parties to enable open innovation.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Record Unsolicited Customer Feedback
More Editorial From Amdocs
Amdocs Limited is a provider of software and services for billing, customer relationship management (CRM), operations support systems (OSS). Its traditional clients are telecommunications "Tier-1" and "Tier-2" providers such as AT&T Mobility, AT&T U-Verse, Cable One, Cablevision, Comcast, DirecTV, Jupiter Communications, Sprint-Nextel, T-Mobile, Sensis, Vodafone, Bell Canada, Fido Solutions and Rogers Communications (both of which use the ICM/CRM application). The company also offers outsourced customer service and data center operations. Headquartered in Chesterfield, Missouri, Amdocs has more than 17,000 employees and serves customers in more than fifty countries (the Registered office of the company is in the Island of Guernsey).
Published: Monday, May 25, 2015