Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
NORTH and south americasSTARTS IN:
ORLANDO, FL USA
asia pacificSTARTS IN:
KOTA KINABALU, MALAYSIA
BEST IN THE WORLDSTARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : AMERICAN SYSTEMS Awarded Task Order to Continue Navy 311 Support Center Services
Chantilly, VA, USA, July 25, 2016 -- AMERICAN SYSTEMS announced it was awarded a Task Order by the U.S. Navy Space and Naval Warfare Systems Command (SPAWAR) Program Office PMW 240 for Navy 311 Support Center Contractor Support Services.
Under the terms of the five-year (base year plus four option years) Seaport-e Task Order, AMERICAN SYSTEMS will continue its support and operation of the Navy 311 Support Center, a key component of Navy Distance Support strategy and the "single face to the fleet." The call center is the one entry point for the fleet, Sailors, military families, and civilians to get immediate "reach-back" support for any issue at any time. Work will be performed primarily at Norfolk Naval Base, VA, and SPAWAR New Orleans, LA.
"The Navy 311 Support Center plays an important role in providing real-time, 24/7/365 response to a variety of issues that our Navy personnel face, from supply and logistics to quality of life matters," said Peter Smith, President and CEO of AMERICAN SYSTEMS. "AMERICAN SYSTEMS is proud to continue to provide support to this vital communications portal for our Sailors and their families."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Build A Knowledge Base
More Editorial From United States Navy
About United States Navy:
Founded in 1975, AMERICAN SYSTEMS is one of the largest employee-owned companies in the United States, with approximately 1,500 employees nationwide. Based in the Washington, D.C., suburb of Chantilly, Va., the company provides systems engineering, technical and managed services to government customers.
Published: Wednesday, July 27, 2016