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News : AmeriLife® Expands Final Expense Platform and Call Center Capabilities with Acquisition of The Equita Group

#contactcenterworld

Clearwater, FL, USA, Oct, 2020 -- AmeriLife Group, LLC ("AmeriLife"), a provider in marketing and distributing life, health and retirement solutions, has partnered with The Equita Group, formally known as Equita Financial and Insurance Services.

"The Equita Group's purpose is centered around providing peace of mind," said AmeriLife Chairman and CEO, Scott Perry. "Their mission meshes seamlessly with that of AmeriLife, and we're thrilled to have Eric Brennan, Ben Boman and the entire Equita Group team join the AmeriLife family of companies. Their success in the final expense market, and their expanding Medicare brokerage and direct-to-consumer capabilities, will only help us further enhance the AmeriLife distribution platform and advance our mission to help people live longer, healthier lives."

"I've had the privilege of knowing Scott and the AmeriLife leadership team for many years now and couldn't be more excited about joining forces," said Brennan. "The Equita Group's culture aligns perfectly with the mission and core values of AmeriLife, and this relationship strengthens our ability to meet the needs of today's pre-retirees and retirees."

As a part of AmeriLife's Life & Health Brokerage Distribution channel, both Brennan and Boman will retain key executive roles. Brennan will lead as CEO/President of Equita Financial and Equita Health Care, and Boman will lead as President of Equita Final Expense Services. In addition, Chase Urich (Vice President of Sales) and Ryan Caras (Vice President of Recruiting) will remain in leadership positions for Equita Final Expense Services.

"AmeriLife is a distribution powerhouse within the industry, and we couldn't be more excited to join this renowned organization," said Boman. "This relationship gives us the ability to leverage AmeriLife's resources and provide our independent agents with the tools required to gain an advantage in this highly-competitive space. I am truly proud of the accomplishments our team made in 2020 and am just thrilled that our agents will now have the ability to provide even more value to their clients through AmeriLife's products and services." Boman successfully merged his agency with Equita Final Expense Services and was promoted President in January of 2020.

As part of this transaction, AmeriLife also acquired MACC Insurance Services ("MACC"), an affiliate entity of The Equita Group. MACC was established in 2015 to provide The Equita Group with a call center platform to generate direct-to-consumer sales in the Medicare industry.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com


About AmeriLife Group, LLC:
AmeriLife is a national provider in developing, marketing and distributing life and health insurance, annuities and retirement planning solutions to enhance the lives of pre-retirees and retirees. For nearly 50 years, AmeriLife has partnered with insurance carriers to provide value and quality to customers served through a national distribution network of over 150,000 insurance agents and advisors, 25 marketing organizations, and 50 insurance agency locations.
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Today's Tip of the Day - Understand the Processes And The Culture

Read today's tip or listen to it on podcast.

Published: Tuesday, October 20, 2020

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2021 Buyers Guide Recording

 
1.) 
ASC

ASC Recording Insights and neo
ASC Recording Insights guarantees legally compliant recording and analysis of all communication channels in Microsoft Teams - including audio calls (internal and external calls), chat conversations and video meetings.

neo Recording, QM & Analytics address all enterprises with recording needs, especially contact centers. The content of communication becomes accessible and critical information and trends are revealed, providing real-time business intelligence for immediate management action.
PH: +1 917 475 9200

2.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565

3.) 
Geomant

Microsoft Teams Cloud Recording Service
Geomant offers a fully managed recording service for those organisations who need to address compliance or quality management while working on Teams. The Service utilises Verint’s market leading recording technology and is hosted by Geomant in Microsoft Azure. Our managed service approach is unique in that it allows organisations to benefit from advanced recording features, all while being free from any technical infrastructure or maintenance requirements that come with a traditional on-premises set up.
PH: 01789 387900

4.) 
Lieber & Associates

Recording System Consulting
L&A provides vendor-independent consulting services to select, contract for, test, and implement contact center recording systems. The firm's consultants specialize in contact center I.T. and have several decades of experience each with all major and many smaller makers of phone and call recording systems.
PH: +1-773-325-0608

5.) 
Numonix

IXCloud
Numonix's IXCloud is one of the first fully managed compliance recording solutions for Microsoft Teams. IXCloud securely records, stores and analyzes interactions in the cloud without physical or virtual servers. As a fully managed Azure-based, Software-as-a-Service cloud interaction recording solution, IXCloud takes interaction capture into the future. It enables instant and elastic scalability to support business growth and provides the necessary tools to enhance business performance while maintaining compliance. IXCloud redefines versatility with its OpenAPI framework that enables application development. Companies and third-party developers benefit from IXCloud native capture technology, whether it be integrating with internal systems or building a third-party application.
PH: 561-952-2600

6.) 
Nuxiba Technologies

CenterWare
Enterprise recording management for storage, retrieval, playback, and monitoring communications throughout your contact center.

Record screen activity and calls across agent workstations, measure and monitor quality levels across all campaigns and analyze recordings to capture first-hand customer data and requirements.

Easly access all recordings and critical information to provide improved customer experience, sales, and productivity!

7.) 
OrecX

Oreka TR
Oreka TR total recorder includes all of the call recording capabilities you will need, at about half the cost of competing for call recorder solutions, including screen recording, mobile phone recording, live monitoring, on-demand recording, multi-tenancy, multi-site recording, audit trail, call exporting, retention management, auto-tagging (for speech analytics and phrase spotting) and so much more.
PH: 3109672003

8.) 
PCS Software

PCS GD
Call recording solution fully integrate to all main pbx solutions.
PH: +55 11 3075-2933

9.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
InterDialog UCCS enables organizations to adhere to all compliances with its inbuilt call recording software and also has an option for screen recording. With centralized repository of all voice logs, its easy to maintain & retrieve all voice files and have a central control in case of multiple branches set up.
 

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