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News : Ameyo Adds iMarque Solutions to its Growing Client Base
Gurgaon, India, Aug 31, 2016 -- Ameyo, an Indian contact centre software provider, announced that iMarque Solutions, a global delivery and service providing company involved in Medical Billing, Virtual Assistants and an end-to-end revenue cycle management, has chosen its contact center platform to empower their growing customer support demands with its features and functionality.
iMarque Solutions was not satisfied with their existing process as they were facing issues in maintaining consistency and data security. They were in search of a flexible and cost effective solution that could cater to their business requirements and at the same time offer them the stability that they were looking for.
Speaking on the occasion, Mr. Bishal Lachhiramka, CEO, Ameyo said, "We are pleased to add iMarque in our growing customer family. It further strengthens Ameyo’s market leadership in Omnichannel Customer Experience and Contact Center Technology provider. We will continue to strengthen our client base and will add more services to the platform."
Speaking on this decision, Mr. Suresh VS, CEO, Imarque Solutions said, "Ameyo’s customer engagement software delivers superior service with huge flexibility. The solution has helped us in creating better experiences for our customers by smoothening the internal tangle in the communication process for speedy decision making. Ameyo as a product is highly customizable and has provided us with great scalability, reduced capital expenditure cost with 100% guaranteed uptime. The ease of deployment and tremendous support from the Ameyo team has demonstrated their responsibility and great responsiveness towards maintaining their service standards."
Posted by Veronica Silva Cusi, news correspondent
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Ameyo is an IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels.
Published: Thursday, September 1, 2016