News : Ameyo Adds iMarque Solutions to its Growing Client Base
Gurgaon, India, Aug 31, 2016 -- Ameyo, an Indian contact centre software provider, announced that iMarque Solutions, a global delivery and service providing company involved in Medical Billing, Virtual Assistants and an end-to-end revenue cycle management, has chosen its contact center platform to empower their growing customer support demands with its features and functionality.
iMarque Solutions was not satisfied with their existing process as they were facing issues in maintaining consistency and data security. They were in search of a flexible and cost effective solution that could cater to their business requirements and at the same time offer them the stability that they were looking for.
Sponsor message - content continues below this message
Employee Engagement Awards NOW OPEN!
Enter your center,and compete for this prestigious award to attract new staff and show investors and customers you are #1 in your nation!!
Content continues ….
Speaking on the occasion, Mr. Bishal Lachhiramka, CEO, Ameyo said, "We are pleased to add iMarque in our growing customer family. It further strengthens Ameyo’s market leadership in Omnichannel Customer Experience and Contact Center Technology provider. We will continue to strengthen our client base and will add more services to the platform."
Speaking on this decision, Mr. Suresh VS, CEO, Imarque Solutions said, "Ameyo’s customer engagement software delivers superior service with huge flexibility. The solution has helped us in creating better experiences for our customers by smoothening the internal tangle in the communication process for speedy decision making. Ameyo as a product is highly customizable and has provided us with great scalability, reduced capital expenditure cost with 100% guaranteed uptime. The ease of deployment and tremendous support from the Ameyo team has demonstrated their responsibility and great responsiveness towards maintaining their service standards."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - A Nice Treat
More Editorial From Drishti-Soft Solutions
About Drishti-Soft Solutions:
Ameyo is an IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels.
Published: Thursday, September 1, 2016
Genex, part of the IPE Group UK, is an outsourcing provider of customer experience management and trusted by world’s leading brands. We achieve results through transforming our clients' businesses and...
|Amazon Web Services|
Amazon Web Services is a collection of remote computing services that together make up a cloud computing platform, offered over the Internet by Amazon.com. The most central and well-known of these ser...
8x8, Inc. (Nasdaq: EGHT) leverages its patented software technologies to deliver high quality voice solutions with integrated messaging and video to businesses of any size with employees in any locati...
Calabrio is revolutionizing the way enterprises engage their customers with Calabrio ONE, a unified workforce optimization (WFO) suite—including call recording, quality management, workforce managemen...