News : Ameyo Adds iMarque Solutions to its Growing Client Base
Tamil Nadu, India, Aug 17, 2016 -- Ameyo announced that iMarque Solutions, a company involved in Medical Billing, Virtual Assistants and an end-to-end revenue cycle management, has chosen its contact center platform to empower their growing customer support demands with its features and functionality
iMarque Solutions was not satisfied with their existing process as they were facing issues in maintaining consistency and data security. They were in search of a flexible and cost effective solution that could cater to their business requirements and at the same time offer them the stability that they were looking for.
GO FOR GOLD AND REPRESENT YOUR NATION!
The 2018 13th annual Top Ranking Performers Global Awards are open until 31st Dec 2017
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
Speaking on the occasion, Mr. Bishal Lachhiramka, CEO, Ameyo said, "We are pleased to add iMarque in our growing customer family. It further strengthens Ameyo’s market leadership in Omnichannel Customer Experience and Contact Centre Technology provider. We will continue to strengthen our client base and will add more services to the platform."
Speaking on this decision, Mr. Suresh VS, CEO, Imarque Solutions said, "Ameyo’s customer engagement software delivers superior service with huge flexibility. The solution has helped us in creating better experiences for our customers by smoothening the internal tangle in the communication process for speedy decision making. Ameyo as a product is highly customizable and has provided us with great scalability, reduced capital expenditure cost with 100% guaranteed uptime. The ease of deployment and tremendous support from the Ameyo team has demonstrated their responsibility and great responsiveness towards maintaining their service standards."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Don’t Let Policy Destroy Service
More Editorial From Ameyo
Ameyo is an IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels.
Published: Friday, August 19, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
BroadSoft provides software that enables mobile, fixed-line, and cable service providers to deliver voice and multimedia services over their IP-based networks. The Company's software, BroadWorks(R), e...
Content Guru helps organisations to communicate better, enabling them to satisfy the increasing expectations of both customers and colleagues. Our innovative cloud-based technology reduces the cost an...
DialogTech, the combination of Ifbyphone and Mongoose Metrics, provides the only platform for end-to-end call attribution and conversion essential for data-driven marketers. DialogTech's platform solv...