News : Ameyo Adds iMarque Solutions to its Growing Client Base
Tamil Nadu, India, Aug 17, 2016 -- Ameyo announced that iMarque Solutions, a company involved in Medical Billing, Virtual Assistants and an end-to-end revenue cycle management, has chosen its contact center platform to empower their growing customer support demands with its features and functionality
iMarque Solutions was not satisfied with their existing process as they were facing issues in maintaining consistency and data security. They were in search of a flexible and cost effective solution that could cater to their business requirements and at the same time offer them the stability that they were looking for.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
Speaking on the occasion, Mr. Bishal Lachhiramka, CEO, Ameyo said, "We are pleased to add iMarque in our growing customer family. It further strengthens Ameyo’s market leadership in Omnichannel Customer Experience and Contact Centre Technology provider. We will continue to strengthen our client base and will add more services to the platform."
Speaking on this decision, Mr. Suresh VS, CEO, Imarque Solutions said, "Ameyo’s customer engagement software delivers superior service with huge flexibility. The solution has helped us in creating better experiences for our customers by smoothening the internal tangle in the communication process for speedy decision making. Ameyo as a product is highly customizable and has provided us with great scalability, reduced capital expenditure cost with 100% guaranteed uptime. The ease of deployment and tremendous support from the Ameyo team has demonstrated their responsibility and great responsiveness towards maintaining their service standards."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Contact Center Newsletter
More Editorial From Ameyo
Ameyo is an IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels.
Published: Friday, August 19, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
ConSol Limited is a provider of Contact Centre services, Customer Management Solutions and Business Process Outsourcing (BPO) to the Information Communication Industry in West Africa. ConSol bridges t...
Maintaining multi-channel customer support via phone, fax, web and email can be a heavy burden for a company to bear. In addition to maintaining a high quality support system that takes advantage of t...
|Genex Infosys Limited|
Genex Infosys is managed by a group of young and dynamic people having extensive knowledge and global exposure in the field of BPO and IT services. Genex is the largest BPO Company in Bangladesh is an...