News : Ameyo Brings Home 2016 Frost & Sullivan Asia Pacific Customer Contact Award
Gurgaon, India, Nov 4, 2016 -- Ameyo is an all-in-one software based communication solution that manages end-to-end customer journeys and delivers customer experiences, has bagged the 2016 Frost & Sullivan Asia Pacific Contact Center Infrastructure Price/Performance Value Leadership Award.
The Frost & Sullivan Award for Price Performance Value Leadership of the Year Award is given to the company that has provided customers with the solution and/or service that provides the highest ratio of value to cost. Frost & Sullivan's industry analyst team benchmarks market participants and measures their performance through independent, primary interviews, and secondary industry research in order to evaluate and identify best practices. Each year, Frost & Sullivan awards companies who have demonstrated excellence in implementing strategies that proactively create value for its customers with a focus to improve the return on investments that customers make in their services or products. The contenders of this award were evaluated based on combination of Price Competitiveness, Features/Functionality, Ease of Use, and Service Effectiveness.
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With its impressive overall performance, Ameyo has earned Frost & Sullivan’s 2016 Asia Pacific Customer Contact Infrastructure Price/Performance Value Leadership Award. Ameyo has provided customers with a product that provides quality, while staying extremely competitively priced. Ameyo with its price competitive strategy to meet the needs and demands of its customer has shown an impressive growth for its software licenses.
Speaking on the occasion Bishal Lachhiramka, CEO, Ameyo said, "We are really delighted to achieve the 2016 Frost & Sullivan Asia Pacific Customer Contact Infrastructure Price / Performance Value Leadership Award. Our constant endeavour towards building innovation excellence in our daily operational activities is what that has set us apart from the crowd. Ameyo is extremely thrilled to be a proud recipient of the award as we support an omni-channel experience and better manage cost; enterprises seek a solution that knits together complementary functionality to broaden the experience of our customer. The award is the testimony of our commitment and consistency towards maintaining extraordinary standard of service levels."
#contactcenterworld, @ameyocim, @Frost_Sullivan
Posted by Veronica Silva Cusi, news correspondent
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Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants. For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies?
Published: Monday, November 7, 2016
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