News : Ameyo Brings Home the 2016 Frost & Sullivan Leadership Award
Gurgaon, Haryana, India, Oct 25, 2016 -- Ameyo has bagged the 2016 Frost & Sullivan Asia Pacific Contact Center Infrastructure Price / Performance Value Leadership Award.
The Frost & Sullivan Award for Price Performance Value Leadership of the Year Award is given to the company that has provided customers with the solution and/or service that provides the highest ratio of value to cost. Frost & Sullivan’s industry analyst team benchmarks market participants and measures their performance through independent, primary interviews and secondary industry research in order to evaluate and identify best practices. Each year, Frost & Sullivan awards companies who have demonstrated excellence in implementing strategies that proactively create value for its customers with a focus to improve the return on investments that customers make in their services or products. The contenders of this award were evaluated based on combination of Price Competitiveness, Features / Functionality, Ease of Use and Service Effectiveness.
Sponsor message - content continues below this message
2020 '15th annual' Global Contact Center World Awards NOW OPEN!
Enter your Center, Strategy, Technology Innovation, People and more into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 50 nations and compete for the most prestigious awards out there!
Content continues ….
With its impressive overall performance, Ameyo has earned Frost & Sullivan’s 2016 Asia Pacific Customer Contact Infrastructure Price / Performance Value Leadership Award. Ameyo has provided customers with a product that provides quality, while staying extremely competitively priced. Ameyo with its price competitive strategy to meet the needs and demands of its customer has shown an impressive growth for its software licenses.
Speaking on the occasion Bishal Lachhiramka, CEO, Ameyo said, "We are really delighted to achieve the 2016 Frost & Sullivan Asia Pacific Customer Contact Infrastructure Price / Performance Value Leadership Award. Our constant endeavour towards building innovation excellence in our daily operational activities is what that has set us apart from the crowd. Ameyo is extremely thrilled to be a proud recipient of the award as we support an omni-channel experience and better manage cost; enterprises seek a solution that knits together complementary functionality to broaden the experience of our customer. The award is the testimony of our commitment and consistency towards maintaining extraordinary standard of service levels."
#contactcenterworld, @ameyocim, @Frost_Sullivan
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - What Are The Business Benefits?
More Editorial From Drishti-Soft Solutions
About Drishti-Soft Solutions:
Ameyo is an IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels.
About Frost & Sullivan:
Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants. For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies?
Published: Wednesday, October 26, 2016
2020 Buyers Guide Outsourced Contact Center Services
|1.)||2P Perfect Presentation|
Customer Experience Services
Outsourced contact center services It is one of the most important service that provided by "2P" and specialize to provide services for the establishment and operation of contact centers, customer service and Customer Experience, the most important services provided by this unit are:
• Establish, manage and operate call centers and supply the required systems and applications.
• Customer Feedback Technology
• Social Account Management System (customer interaction, reports, marketing and e-publishing services)
• Customer Relationship Management System (CRM)
• Artificial Intelligence Systems and Automation Services (AI & Automation)
• Business Intelligence Technologies and Performance...
|2.)||31 West Global Services|
We offer after-hours, business hours & 24/7 customer support & help desk services. Over the last 17 years, we have helped 130+ small & mid-sized business companies across US & Europe.
Building Customer Support/Customer Success Team in Europe
PerfectQue specializes in building customer support/customer success teams in Europe that are integrated into you People, Process, and Products.
Global leader in business service outsourcing Teleperformance, provides easier, faster, simpler, safer, better and more cost-effective customer interactions management in 80 countries with 300.000 employees, in 256 different languages and dialects with its experience over 40 years across the world.
Teleperformance Turkey has been providing outstanding customer experience via customer services, customer acquisition (telesales & telemarketing), technical support, account receivables, BPO, social media management, analytics solutions and digital transformations projects to the world's leading companies since 1995 with 3.750 interaction experts in 5 locations (İstanbul, Balıkesir, Uşak and Anta...
Making business more human for the world’s most exciting brands
We live in an era of fast connectivity and AI. Today, human experiences have even more power to make businesses come to life in customers’ hearts and minds.
Webhelp is committed to making business more human.
It’s through this commitment that Webhelp enriches customer experience, and designs business solutions that create value for the world’s most exciting companies.
Webhelp is a partner across a range of services including customer experience solutions, social media moderation through to payment services.
Hundreds of brands across the world trust Webhelp because of their people, the culture they work in, and the ideas and technology they put to work.
Webhelp believes that Em...