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News : Ameyo Extends Contact Center Technology and Unified Communications with Microsoft Azure
Haryana, India, Aug 5, 2016 -- Ameyo, an all-in-one contact center software is now available on Microsoft Azure. Ameyo offers Omnichannel Customer Experience and Contact Center Technology in the cloud and on-premises.
Speaking on the occasion, Mr. Bishal Lachhiramka, CEO, Ameyo said, "We at Ameyo have been active in developing fresh strategies and revolutionizing the way organizations interact with customers. Our success is driven by our passion to create a seamless customer journey. Microsoft Azure provides us with the option to develop applications using micro-services architecture based on containers that allow us to build applications very quickly. Solution delivery now takes days instead of months, and leveraging the hyper-scale Azure infrastructure has allowed us to seamlessly address multi-locational delivery. The Microsoft Azure team has been extremely supportive in enabling us to move to the cloud."
"In today’s environment of increasingly sophisticated and channel-dependent customer communications, our customers rely on solutions such as Ameyo to implement a genuinely efficient, omnichannel solution," said Nicole Herskowitz, senior director of product marketing, Microsoft Azure, Microsoft Corp. "With Ameyo now available through the Microsoft Azure Marketplace, our mutual customers can take advantage of the scalability and agility of the Azure cloud platform."
Posted by Veronica Silva Cusi, news correspondent
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Ameyo is an IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels.
At Microsoft, we're motivated and inspired every day by how our customers use our software to find creative solutions to business problems, develop breakthrough ideas, and stay connected to what's most important to them. We are committed long term to the mission of helping our customers realize their full potential. Just as we constantly update and improve our products, we want to continually evolve our company to be in the best position to accelerate new technologies as they emerge and to better serve our customers.
Published: Monday, August 8, 2016