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News : Ameyo Features in ‘The Gartner CRM Vendor Guide, 2015'
Gurgaron, India, March 19, 2015 -- Ameyo, a contact center technology with practice leadership in more than twelve industry verticals, has been featured in "the Gartner CRM Vendor Guide, 2015″ in the ‘Contact Center Infrastructure’ and ‘Asia/Pacific Region CRM Application Software Specialists’ space.
Along with featuring in the CCI space, Ameyo is listed in the Asia/Pacific Region CRM Application Software Specialists as one of the local players that challenges the global players in various geographies and industries. According to Gartner, Asia-Pacific region continues to invest on CRM, with a focus on sales, followed by customer service, and marketing with an observed increase in overall investments in social for CRM, marketing automation and digital commerce in 2014.
Mr. Bishal Lachhiramka, CEO of Ameyo says, "It’s great to receive this recognition for all the hard work by our entire team. This further highlights our commitment to help our clients to impart customer experience to the end-user community. This evaluation of our technology is focused on the endeavour to deliver high impact solutions in the global CCI space."
Posted by Veronica Silva Cusi, news correspondent
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Ameyo is an IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels.
Gartner, Inc. is a research and advisory firm that helps more than 10,000 clients leverage technology to achieve business success. Gartner’s businesses consist of Research, Consulting, Measurement, Events and Executive Programs. Founded in 1979, Gartner has over 3,800 associates, including approximately 1,000 research analysts and consultants, in more than 75 locations worldwide.
Published: Tuesday, March 24, 2015