News : Ameyo Implements Contact Center for Visually Impaired Workforce
Gurgaon, India, June 24, 2015 -- Contact center technology provider and customer experience provider, Ameyo is pleased to announce the contact center implementation for the visually impaired workforce of Vindhya E-Infomedia Private Limited, an IT and ITES provider based in Bangalore, India.
Professional services team at Vindhya E-Infomedia works collaboratively to craft solutions that address unique business requirements, and ensures that the solution provided is seamlessly integrated with the business process.
Since Vindhya E-Infomedia has more than two-thirds of their workforce differently-abled and challenged, they needed a solution that could empower the workforce to perform call center activities seamlessly. Vindhya implemented Ameyo because of the technology's predictive and blending capability, OPEX licenses, scalability that allows Vindhya to scale up and down resources as required, and flexibility to add licenses on the fly.
Posted by Veronica Silva Cusi, news correspondent
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Published: Thursday, June 25, 2015