News : Ameyo Powers Customer Interactions for Federal Brands
Gurgaon, July 17, 2014 -- Drishti-soft solutions, a provider in Contact Center and Enterprise solutions, announces that Federal Brands Ltd, the parent company behind the successful brand Live In Jeans has chosen Ameyo for its technology.
Federal Brands Ltd, the parent company behind Live In Jeans was in pursuit of a contact center technology that was capable of easing their business processes, especially, outbound dialing. The executives were persistent on the quality and scalability of the technology, i.e, the dexterity of the solution to adapt to evolving business requirements, without hampering the endurance of the platform.
Mr. Akhilesh Kumar, Head Service Delivery, Federal Brands Ltd states the reason for selecting Ameyo "Being a B2C and B2B fashion brand, customer service is of utmost importance to us and this is why contact center technology is crucial to our success. Ameyo stood out from its competitors because of its customer oriented technology solution. It provides us the opportunity to scale up to meet evolving market demands by extending our capabilities to cultivate otherwise untapped potential."
Posted by Veronica Silva Cusi, news correspondent
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Ameyo is an IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels.
Published: Monday, July 21, 2014