News : Ameyo Strengthens the Customer Interactions of Jordan Ahli Bank
Gurgaon, Sept 17, 2014 -- Drishti-soft Solutions, a provider of Enterprise applications and Contact centers announces that Jordan Ahli Bank has implemented Ameyo as their customer interaction management software to enhance their customer service and improve operational efficiency.
JAB was in search of a solution that was capable of providing telemarketing and collection services along with an improved deliverance of customer experience. They required a platform that seamlessly integrates with existing voice solution and assures investment protection, and allows supervisors to take real time business impacting decisions.
"After a great deal of research on multiple renowned solutions, we zeroed in on Ameyo because of its customer oriented application, the dexterity of the solution to adapt to changing business environment and its cost-efficiency. Within a month of deployment we were able to see tremendous growth and improvement, and better management in our outbound campaigns.
Posted by Veronica Silva Cusi, news correspondent
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