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News : AmplifAI Launches New Channel Partner Program

#contactcenterworld, @amplifAI

Plano, TX, USA, June, 2022 -- AmplifAI, an AI-Driven Performance Enablement Platform for employee-focused enterprises, is excited to announce the launch of its new channel partner program aimed at furthering its commitment to the channel and driving increased revenue. AmplifAI will leverage technology partners who specialize in delivering advanced CX solutions to their Enterprise customers as their entry into the channel. AmplifAI has been busy building its channel foundation with several strategic partners who fit perfectly into our Ideal Partner Profile.

"We are thrilled about this new initiative, and the partners we are aligning with are all equally excited to be adding a differentiating performance enablement platform to their portfolio," says AmplifAI’s Head of Enterprise Sales and Channel, Mike Chevraux.

In partnering with AmplifAI, partners will enhance their portfolio with a non-competitive coaching and performance improvement platform driven by AI. "AmplifAI brings a unique offering to Filos’ clients," says Filos CEO, Jordan Oliverio. "AmplifAI doesn’t compete with our existing portfolio and adds a powerful coaching and employee enablement platform to our arsenal that is often overlooked and under-served by enterprise organizations. This partnership will allow us to create a better CX experience for our clients."

Sebastian Anthony Corriere KMP NPS, Chief Contact Center and CX Strategist, VesuvITas adds, "AmplifAI improves Agent Experience, increases customer loyalty, delivers a better Customer Experience, and reduces agent turnover with a unique set of tools that can work with any contact center solution and delivers simple data visualization and dashboards. As our clients are concerned about agent turnover, I can recommend AmplifAI to help identify and mitigate employee attrition before it happens while providing predictive analytics to indicate what percentage retention improvements they can expect to see in the future."

#contactcenterworld, @amplifAI

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About AmplifAI:
Company LogoAmplifAI is a an all-in-one AI platform changing how companies lead and develop front-line employees and supervisors! In a continuously competitive environment, AmplifAI allows businesses to prosper by focusing on developing managers and employees to their fullest potential so they deliver best-in-class employee and customer experiences. AmplifAI is an enabler, accelerating performance by making your people better!
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Today's Tip of the Day - Select The Right Application

Read today's tip or listen to it on podcast.

Published: Thursday, June 23, 2022

Printer Friendly Version Printer friendly version

2022 Buyers Guide Recruitment Products/Services

 
1.) 
Emmersion

Automated Language Testing
Emmersion offers automated assessments to quickly and accurately test speaking, writing, and grammar fluency in 9 languages and counting. We help contact centers improve CSAT scores by screening for top talent and retaining top performers.

2.) 
MainTrax

HireTrax
HireTrax, MainTrax's standalone pre-hire virtual interviewing solution, automatically analyzes the behavioral characteristics found in each candidate's VOICE to help you select reps better suited for the specific job at hand. After all, agents speak with your customers for hours each day so it's vital they possess the behavioral characteristics and personality traits necessary to be successful. By picking those with tendencies of empathy and positive behavioral traits, you'll have a higher caliber of candidates who will perform better on the job and stay.

3.) 
Orion Learning Services Inc.

Assessments for Recruitment, Talent Management, Succession Planning
Looking for assessment tools to help you recruit faster, better and more accurately?

Orion Learning offers a full suite of assessment tools designed to target and report on candidate potential. Our tools are used for recruitment, talent management, succession planning and coaching/mentoring. All of the tools are delivered online and the reports are available online and will provide you with an amazing view of the candidate/individual's potential, interview questions, coaching/mentoring steps and much more.

If you're looking to find the candidate/individual with the highest potential, call Orion today!

4.) 
Vads

VADS Recruitment Services
VADS Indonesia provides a recruitment process with strict selection with various requirements according to client needs. VADS Indonesia also has a database of trained candidates so that it can meet the agent needs quickly and in large numbers.

5.) 
SalesMatch Ltd

Contact Centre Behavioural Assessments
SalesMatch is an intelligent web based sales and contact centre behavioural assessment platform. It is based on the well known, tried and tested DISC psychometric theory, used by thousands of organisations round the world.

- Reduces Agent Attrition - By selecting the right agent for the role
- Increases Performance - By matching the character profile to the task
- Reduces Time Off - A well matched profile to the role reduced work
stress
- Reduces Recruitment Costs - By early identification of the right candidates

Putting the right person in the job role has become the key focus in the drive...
(read more)

6.) 
TactiCall Recruitment Services

TactiCall Recruitment Services
Permanent Placement
Temporary / Labour Hire / Contingent and Contract Hire
Recruitment Consulting Services
Assessment Centre Design and Facilitation
 

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