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News : Analyst Firm HfS Recognizes Genpact in Winner’s Circle
New York, NY, USA, July 28, 2016 -- Genpact (NYSE: G), a global provider in digitally-powered business process management and services, announced that HfS Research, an industry analyst firm, has recognized Genpact in the 2016 "Winner’s Circle" for finance and accounting (F&A) as-a-service.
HfS’ Blueprint report evaluates 18 firms as recognized by clients, providers, and advisors in eight areas of execution and innovation. This year’s Blueprint paid closer attention to innovation criteria in particular. In placing Genpact in the winner’s circle, HfS drew attention to Genpact for its Lean DigitalSM transformative approach, robotic process automation (RPA), industry-specific solutions, global focus, and analytics capabilities.
"Genpact earns its place in our Winner’s Circle due its extensive F&A as-a-service value chain coverage, including procure to pay, order to cash, record to report, finance transformation, and analytics," said Phil Fersht, founder and chief executive offficer, HfS Research. "Genpact also provides strong collaborative engagement with clients, incorporates feedback, delivers innovative industry-specific solutions, invests in future talent and technology, and effectively uses technology to support business processes."
"Our place in HfS’ Winner’s Circle acknowledges our significant expertise in achieving strong business outcomes for our clients," said Shantanu Ghosh, senior vice president, CFO Services and Consulting, Genpact. "As just one of many examples, Genpact helped transform the order management process of a CPG company by leveraging an ‘as a service’ model combining best-in-class digital technology including machine learning, analytics, and advanced visualization – and also by focusing on customer satisfaction leveraging our proprietary framework to drive fulfilment performance in addition to significantly reducing cost and turnaround times. In another example with a life sciences client, we have now converted our whole F&A contract on an outcome- and performance-based model with the focus shifting from resources to outcomes."
Posted by Veronica Silva Cusi, news correspondent
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Genpact is a Business process outsourcing (BPO) company in India. It was formerly a GE owned company called GE Capital International Services or GECIS. It operates from India, China, Guatemala, Hungary, México, Morocco, the Philippines, Poland, the Netherlands, Romania, Spain, South Africa, and the United States.
HfS Research is an analyst and global network for IT and business services, with a specific focus on global business services, digital transformation, and outsourcing.
Published: Monday, August 1, 2016