
#contactcenterworld, @childline1098
Vijayawanda, India, June, 2022 -- Parents of students who failed to clear the SSC examinations are approaching private counselling centres and psychiatrists.
Childline, the government helpline to address issues related to children, has so far received a poor response from children on SSC results and child rights activists say this indicates a lack of awareness among children.
When contacted on Tuesday, Ramesh, coordinator of Childline Vijayawada, said they have not received calls from children on depression caused by failure in the exams.
However, psychiatrists and clinical psychologists received many cases of depression and suicidal tendencies in students who failed the exams.
Meanwhile, the NTR district administration has decided to take up motivation sessions for students of government schools who failed the exams. Collector Dilli Rao directed officials of the education department to contact the parents of these students. "We are conducting special classes at schools for students who failed class X exams, starting next Monday," Dilli Rao said.
#contactcenterworld, @childline1098
Posted by Veronica Silva Cusi, news correspondent
Source: https://timesofindia.indiatimes.com
About ChildLine:A 24-hour helpline for children
Published: Monday, June 13, 2022
2.) | CNCBA 4PS 4PS Contact Center Management certification; 4PS Registered Coordinator training With five modules as the core, including Strategic, Planning, Personnel management, Process management, Platform(technology & environment) and Performance & data, and containing related and useful concepts & applications in other international standards (including ISO, CSP, SSE), 4PS Contact Center International Standard is compiled by 20 experts with their practical experience, including managers from Top 500 enterprises and large-scale global contact centers, and leaders from industry association. 4PS Contact Center International Standard authentication system is divided into 5 classes, i.e., L1 application-level, L2 application level,L3 application level, L4 profession-level and L5 ben... (read more) |
3.) | CTCOMM Call Centers Contact Centers Admin Training Supervisor Training |
6.) | Happitu Happitu Happitu is your customer support team’s personal coach. It guides your team through every interaction with custom workflows, responsive scripting, and dynamic help topics. As a result, Happitu slashes training time, delivers higher resolution rates, and reduces handle times. Documentation in Happitu is automated, detailed, and consistent. Go beyond handle times and service levels with the rich insights of Happitu – from granular interaction data to aggregate data and trends – you get the complete CX journey! We intentionally built the Happitu Workflow Designer with your customer support team in mind. Using our intuitive tools that provide quick and safe iteration, you eliminate the... (read more) |
8.) | Manitoba Customer Contact Association Making Training and Development Part of Your Corporate Landscape Organizations are always on the look out to save money and make more profit. Usually when it comes to crunch time some leaders will scrap training in order to tighten the belt. The downside of this is the cycle it creates. Because some employers see training as a flexible benefit, employee development is often taken off the table. When employees don’t feel valued it becomes easy to see a revolving door. The constant need to hire goes up which ultimately means costs go up; we know that hiring costs more than retaining the right people. Start the conversation: Explore our Training Page http://www.mcca.mb.ca/train... (read more) |
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Send To Friends Post On My Wall