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News : Angel Broking Leads with AI Chatbot Integration into AMP

#contactcenterworld

Mumbai, Maharashtra, India, March 25, 2021 - Angel Broking has now deployed a fully-integrated, AI-based chatbot into its Accelerated Mobile Pages (AMP). The latest integration extends convenience and flexibility to Angel Broking customers while also improving the user experience on the website. Further to this, it is accessible through the desktop, as well as mobile.

Commenting on the development, Mr. Prabhakar Tiwari, Chief Growth Officer, Angel Broking said, "For us at Angel Broking, the experience of our customers holds the highest priority. We have consistently extended the best of services to our customers, something that has added tangible value to first-time investors and seasoned traders alike. Our AI-based Chatbot integration into AMP is a testament to this approach and we are confident that it will add to the overall customer experience. The integration will make our mobile web applications more interactive and engaging."


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Mr. Vinay Agrawal, CEO, Angel Broking said, "Angel Broking has a mobile-first approach to ensure that stock markets are accessible for everyone. Our vision is to amplify retail participation across the country, especially in semi-urban and non-urban regions as they are heavily underserved. To achieve this, investor education plays a pivotal role alongside curated user experiences. We have updated our AMP by adding AI-based Chatbot to the same as it serves both of these objectives. The development has also furthered the legacy of Angel Broking to lead the industry with pioneering services."

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswireindia.com


About Angel Broking Pvt Ltd:
Company LogoCompany is basically deals into Trading (exchange, Commodity) eyc
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Today's Tip of the Day - Speech Opportunities - What To Look For?

Read today's tip or listen to it on podcast.

Published: Friday, March 26, 2021

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2023 Buyers Guide SaaS Solutions

 
1.) 
CrankWheel

CrankWheel Screen Sharing
CrankWheel is an easy and simple screen sharing solution, made for the needs of salespeople and customer service agents.

CrankWheel complements voice calls by adding visuals to ongoing calls. There is no need to get the customer off the phone, onto another platform.

Agents share their screens by directing clients to a link that can be sent via SMS, email or simply spelled out.

The client can enter on any device, mobile, desktop or tablet and enters the session instantly. There is no registration or download required by the client.

Features:
- Screen sharing
- Agents can hand control over to the client
- Warm lead capture widget that alerts the sales team instantly of an intere...
(read more)

2.) 
enthu.ai

We help you automate your QA program using artificial intelligence. Why just listen to 6 calls when you can listen to 100% of your calls that too without adding any additional resources.

We empower QAs to get to the right calls, find coaching and training opportunities and improve overall Customer experience.
 

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