News : AnswerDash Joins NICE inContact DEVone Developer Program
Salt Lake City, UT, USA, Sept. 5, 2017 -- NICE inContact (Nasdaq:NICE) announced that AnswerDash has joined the DEVone developer program and has artificial intelligence powered self-service support products available on CXexchange marketplace. Products available on CXexchange are designed to integrate with NICE inContact CXone™.
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"AnswerDash is excited for this partnership with NICE inContact and being part of CXexchange," said Don Davidge, VP Sales and Marketing, AnswerDash. "Our technology helps customers leverage the power of AI to deliver contextual and personalized self-service support and is now integrated with CXone."
Paul Jarman, CEO, inContact, said: "We are pleased to provide more options for artificial intelligence with AnswerDash’s new chatbot capability now available in CXexchange marketplace. Companies looking to transform customer experience with new self-service technology can access revolutionary new products and easily implement them in their contact center operations with CXone."
#contactcenterworld, @NICELtd, @answerdash
Posted by Veronica Silva Cusi, news correspondent
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About NICE Systems:
NICE (NASDAQ: NICE), is a worldwide provider of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time. Driven by cross-channel and multi-sensor analytics, NICE solutions enable organizations to improve business performance, increase operational efficiency, prevent financial crime, ensure compliance, and enhance safety and security. NICE serves over 25,000 organizations in the enterprise and security sectors, representing a variety of sizes and industries in more than 150 countries, and including over 80 of the Fortune 100 companies.
Published: Friday, September 8, 2017
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