8 DAYS LEFT TO ENTER THE AWARDS!
Compete in 2019 for a World Title and be named Best in the World in one or more than 34 awards - Click here to apply now
JOIN US AND HEAR BEST PRACTICES
At the 2019 NEXT GENERATION Contact Center & Customer Engagement events - Click here to book now
Time to upgrade your membership
Take advantage of all the benefits of an executive membership - Click here to upgrade now
News : Antonio Viana-Baptista Joins Atento´s Board of Directors
New York, NY, USA, June, 2018 -- Atento S.A. (NYSE: ATTO), a provider of customer relationship management and business process outsourcing services (CRM/BPO) in Latin America, announced that its Board of Directors has elected Antonio Viana-Baptista to serve as Independent Director, effective June 6, 2018.
Alejandro Reynal, Atento´s Chief Executive Officer, commented, "We are delighted to welcome Antonio to our Board. We will draw on his more than 30 years of experience leading companies in the telecommunications, technology and financial sectors to advance Atento´s leadership position in the CRM/BPO market in Latin America. He will be a tremendous asset for our Company as we further our mission of making companies successful by guaranteeing the best customer experience for their clients."
Sponsor message - content continues below this message
2019 '14th annual' Global Contact Center World Awards NOW OPEN!
Enter your Center, Strategy, Technology Innovation, People and more into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 50 nations and compete for the most prestigious awards out there!
Content continues ….
Mr. Viana-Baptista boasts a long-standing and distinguished career in the telecommunications, technology and investment banking sectors as well as in strategic consultancy. He has been over the years an active investor and advisor in technology companies. Most recently, he held the role of Credit Suisse Senior Advisor for Portugal and from 2011 to 2015, Chief Executive Officer for Spain and Portugal. Before joining Credit Suisse, he spent over a decade in a number of chief executive roles at Telefonica, including CEO of Telefonica International, Telefonica Spain and Chairman and CEO of Telefonica Moviles among others. Prior to this, he spent seven years at Banco Portugues de Investimento (BPI) as an Executive Board member and was a Partner in the Iberia office of McKinsey & Co. From 1980 to 1982, Mr. Viana-Baptista served in the Portuguese Ministry of Finance. During his professional career, he has also served as a Non-Executive Director on the Boards of Directors of Research in Motion/Blackberry, NH Hoteles and Abertis. He is currently a Non-Executive Board member at Semapa and Jeronimo Martins.
Mr. Viana-Baptista holds a degree in Economics and a Master’s in European Economics from Universidad Catolica Portuguesa and an M.B.A. from INSEAD.
Mr. Viana-Baptista replaces Francisco Tosta Valim who, in agreement with the Company, has resigned from the Board of Atento to pursue a personal endeavor. Mr. Viana-Baptista will serve as a Class III director and has been determined by the Board to be an "independent director" for purposes of the New York Stock Exchange corporate governance standards and will serve on the audit committee of the Board.
Atento´s Board has also approved the appointment of Marie-Catherine Brunner as Class II Director, replacing Vishal Jugdeb, who, in agreement with the Company, has resigned from the Board to pursue a personal endeavor.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Integration
More Editorial From Atento
Atento is one of the largest employers in Brazil, recognized in the country and the world as one of the Best Workplaces by the Great Place to Work Institute. The company has operations in six major Brazilian urban centers Sao Paulo, Rio de Janeiro, Salvador, Belo Horizonte, Porto Alegre, Goiania, and in the cities of Campinas, Sao Bernardo do Campo, Santo Andre, Sao Jose dos Campos, Santos, Ribeirao Preto and Feira de Santana. Additionally, Atento provides in-person services in more than 900 cities throughout the country. Atento is recognized in the CRM BPO sector in Brazil, providing the best customer experience through innovative solutions, its integrated multichannel platform and the investment in new technologies.
Published: Monday, June 11, 2018