Rotterham, Netherlands; London, UK; New York, NY and Atlanta, GA, USA; Brussels, Belgium; Perth, Australia; Berlin, Germany; and Paris, France, April 19, 2021 -- Anywhere365(R), a cloud dialogue management platform for the Microsoft 365 ecosystem, extends its family of products with the Anywhere365(R) Attendant Console for Microsoft Teams. The new service provides telephone operators with a range of modern and intelligent reception features to enable spotless calls throughout the business.
Anywhere365(R) Attendant Console for Microsoft Teams is a modern solution, leveraging the 20+ years track record of PeterConnects. This cloud Receptionist Console vendor was acquired by Anywhere365(R) in 2020. "Customers value the way our flagship product Dialogue Cloud reduces unnecessary dialogues in contact centers and internal service desks. It is our ambition to achieve these significant efficiencies in reception attendant operations as well," said CEO Geurts.
Attendant Console is available in several languages.
Posted by Veronica Silva Cusi, news correspondent
Workstreampeople is the developer and supplier of the Anywhere365 Unified Contact Center for Microsoft Lync 2010 Server / Microsoft Lync 2013. As an Independent Software Vendor, we continuously invest in improving and developing our solution. The Workstreampeople solutions enable organizations to improve their business results and enhance their operational efficiency.
Published: Wednesday, April 21, 2021
Co-Browsing is the practice of web-browsing where two or more people are navigating through a website on the internet. Software designed to allow Co-Browsing focuses on providing a smooth experience as two or more users use their devices to browse your website. In other words, your customer can permit the agent to have partial access to his/ her screen in real-time.