Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
NORTH and south americasSTARTS IN:
ORLANDO, FL USA
asia pacificSTARTS IN:
KOTA KINABALU, MALAYSIA
BEST IN THE WORLDSTARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : ANZ Workers in Protest Over Pay
Dec 24, 2014 -- The ANZ bank says only 10 per cent of union staff have stayed away during a fresh round of industrial action by FIRST union members.
The union said about 500 branch and call centre staff were striking today as part of a pay dispute.
But the bank said only 110 unionised members had joined the strike.
FIRST Union said staff want an across-the-board 5 percent pay-rise, and ANZ was refusing to move from its current offer.
Union organiser Tali Williams said staff were on strike across the country on what was traditionally a busy day for banks.
She said workers wanted to get the bank back to the bargaining table.
ANZ said the action was the union's latest attempt to disrupt the bank and is not supported by most union members.
It said its offer would keep staff on the industry's highest salaries.
The bank said today's action echoed what it called the bad old days, of unions taking action to disrupt services just before holidays.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Build A Knowledge Base
More Editorial From ANZ Bank
About ANZ Bank :
ANZ has a strong foundation in Australia, New Zealand and Asia Pacific and our strategy is to connect customers across our regions, with each other and with markets. We provide a range of banking and financial products and services to around 9 million customers. We employ around 49,000 people worldwide.
Published: Monday, December 29, 2014