News : APAC Customer Services, Inc. Adds Work at Home Positions
Bannockburn, IL, Oct 20, 2014 -- APAC Customer Services, Inc., a provider in global customer care outsourced services and solutions, announces that it plans to fill more than 150 new Work at Home positions, now through the end of 2014. These positions, which will operate as part of the APAC atHome platform, will provide customer care services for a leading client.
The agents, who will be based in Phoenix, AZ and Cedar Rapids, IA, will work from their own homes via the APAC atHome technology platform. This virtual contact center suite creates individual operating centers for each agent -- APAC Homecenters™ -- and is enabled by APAC's enterprise-wide security, learning, operations and management tools. As a result, employees work exclusively as remote agents, following their initial on-site training. The benefits of this approach apply to employees as well as to the business, including an expanded area in which to recruit high caliber employees and a flexible staffing approach to drive a positive customer experience and business outcomes.
If you are interested in a work from home career opportunity, you can apply online.
Posted by Veronica Silva Cusi, news correspondent
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At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe.
Published: Thursday, October 23, 2014
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