News : Apogee Launches Envoy, an Extensive Digital Engagement Platform for Utilities
Atlanta, GA, USA, Feb, 2018 -- Apogee Interactive, Inc. announced their latest innovation, Envoy, a complete outbound communications platform for utility customer communications.
"Today’s energy customers are more demanding; they expect personalized, relevant digital engagement with the companies they do business with," stated Lynn England, V. P. of Customer Engagement, Apogee Interactive. "We are finding our early adopters are meeting and exceeding their goals using the Envoy platform," he continued. "Successful utility professionals are embracing digital channels and realizing their impact on program participation, revenue generation, and cost reduction."
Susan Gilbert, CEO & President of Apogee added, "Apogee’s energy modeling was RESNET rated at the highest 'Home Rating' level and ranked most accurate by a sizeable margin. This enables utilities to provide consistent, correct information across all communications channels while positioning utility providers as trusted source of energy information."
Posted by Veronica Silva Cusi, news correspondent
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About Apogee Interactive:
Apogee Interactive is nation’s leading full service provider of proactive customer engagement software services for utilities. A partner with the utility industry since 1993, Apogee’s digital engagement platform delivers on-line and outbound proactive, personalized communication to consumers nationwide. The company’s digital reach extends through more than 600 utilities to 48% of US households and businesses, increasing utility customer satisfaction and slashing costs.
Published: Tuesday, February 20, 2018
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