News : Apogee Launches Envoy, an Extensive Digital Engagement Platform for Utilities
Atlanta, GA, USA, Feb, 2018 -- Apogee Interactive, Inc. announced their latest innovation, Envoy, a complete outbound communications platform for utility customer communications.
"Today’s energy customers are more demanding; they expect personalized, relevant digital engagement with the companies they do business with," stated Lynn England, V. P. of Customer Engagement, Apogee Interactive. "We are finding our early adopters are meeting and exceeding their goals using the Envoy platform," he continued. "Successful utility professionals are embracing digital channels and realizing their impact on program participation, revenue generation, and cost reduction."
Susan Gilbert, CEO & President of Apogee added, "Apogee’s energy modeling was RESNET rated at the highest 'Home Rating' level and ranked most accurate by a sizeable margin. This enables utilities to provide consistent, correct information across all communications channels while positioning utility providers as trusted source of energy information."
....NOTE - content continues below this message
We invite you and your colleagues to take a couple of days out of your busy schedule to join us and the elite in the industry to listen to the NEXT GENERATION Contact Center & Customer Engagement Best Practices - WORLD'S BEST IN 2018! - ALL AWARD WINNERS!.
>>>>> FIND OUT MORE: HERE
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Transformation
About Apogee Interactive, Inc.:
Apogee Interactive is nation’s leading full-service provider of proactive customer engagement software services for utilities. A partner with the utility industry since 1993, Apogee’s digital engagement platform delivers digital proactive, personalized communication to hundreds of North American utilities from coast to coast including some of the largest most progressive such as Southern Company, ConEd, PSEG, and Tucson Electric Power.
Published: Tuesday, February 20, 2018
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Aspect Software contact center and workforce optimization solutions engage consumers, empower agents, improve quality, and lower the cost of delivering remarkable experiences. Our cloud, private cloud...
NICE (NASDAQ: NICE), is a worldwide provider of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in re...
|Genex Infosys Limited|
Genex, part of the IPE Group UK, is an outsourcing provider of customer experience management and trusted by world’s leading brands. We achieve results through transforming our clients' businesses and...