News : App Capable of Locating 111 Calls in Development
June 26, 2014 -- The development of a new app to help emergency services pin point the location of a caller is underway.
Thousands of times a year, the 111 call centre wastes crucial minutes hunting for people with a lack of information on their location.
Now the Government is developing a smartphone which will enable emergency services will be able to pinpoint the caller's locations at the time of the call.
"We can put it in to our GPS in our aircraft and fly directly to that location so it saves a huge amount of time," says rescue helicopter pilot Dave Walley.
Of just over 1 million genuine calls a year, about 45,000 can't or don't give emergency services enough information to locate them.
Privacy is a concern for some, although the Minister says downloading the app is a personal choice and the information will only be used in emergency situations.
"What we've seen in other countries where they've developed it is they've become the most popular apps out there," says Communications and Information Technology Minister Amy Adams.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - First Call Completion
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Published: Monday, June 30, 2014