News : Apple Announces Business Chat
Cupertino, CA, USA, June, 2017 -- Apple announced Business Chat, a tool that enables people to connect with businesses via Apple Messages. Customers can use Business Chat to ask questions, get customer support and make transactions on their iPhone, iPad or Apple Watch.
While other messaging platforms, like Facebook's Messenger and WhatsApp, offer customer support systems, Business Chat could appeal to enterprises all in on iOS.
"While Siri made the virtual assistant mainstream, the ability to start a chat session with businesses using Messages is positioned to turn message-based customer service into the dominant way consumers engage with brands," Robert Weideman, executive vice president and general manager, for Nuance's enterprise division, said in a statement.
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Posted by Veronica Silva Cusi,, news correspondent
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Apple Inc., formerly Apple Computer, Inc., is an American multinational corporation headquartered in Cupertino, California that designs, develops, and sells consumer electronics, computer software and personal computers.
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