Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
Best Contact Centers in the World 2017
all award winners!STARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : Apple Denied Meal, Rest Breaks to Apple Store and Call Center Workers
July 23, 2014 -- A class action lawsuit brought on behalf of some 21,000 Apple Inc. employees who worked in Apple Stores and call centers accuses the company of breaking California labor laws by withholding timely meal and rest breaks.
Judge Ronald Prager of the Superior Court of California for the County of San Diego, who granted the suit class-action status on Monday, noted that the consumer electronics company put a new policy in place to comply with California laws in August 2012. The lawsuit was originally filed in 2011, and covers infringements from December 2007 to August 2012, the New York Times reported.
Cupertino-based Apple denied comment but said during litigation that it has provided timely meal and rest breaks.
The workers could seek damages in the tens of millions of dollars, the Times said.
California law requires employers to provide employees with 30-minute lunch breaks within the first five hours of the work day and a 10-minute rest break every four hours. State law also requires that companies give a second break for shifts that run between six and 10 hours, according to the article. Employers also must give workers an extra hour of pay when breaks are not supplied.
The company, along with Google, Intel and Adobe, is involved in a separate class-action lawsuit covering about 65,000 workers over wage fixing and non-poaching agreements.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Understand Your Business
More Editorial From Apple
Apple Inc., formerly Apple Computer, Inc., is an American multinational corporation headquartered in Cupertino, California that designs, develops, and sells consumer electronics, computer software and personal computers.
Published: Thursday, July 24, 2014