#contactcenterworld, @apptek_mclean
McLean, VA, USA Jan 22, 2019 -- AppTek, a provider in Artificial Intelligence, Machine Learning, Automatic Speech Recognition and Machine Translation, announced the availability of its multilingual neural machine translation (NMT) system that performs translation of 12 Slavic languages into English. Customers can install the system on-premise or use it via a cloud-based Application Programming Interface (API).
The 12 languages all come from the same Slavic family. They are similar in terms of vocabulary and grammar. AppTek’s highly translation model uses neural network processing to exploit these similarities, enabling sophisticated cross-language translation that is contextually correct and highly accurate. This is especially important for less common, low-resource language pairs where few human-translated texts exist, such as Macedonian-to-English.
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The AppTek system also easily handles linguistic "code switching," where two languages, e.g. Ukrainian and Russian, may be mixed within a single sentence, usually a colloquial message, text or spoken.AppTek’s multilingual NMT system can also be fine-tuned to customer domains (e.g. medical texts) in one or more Slavic languages. Further, the system can be integrated with Apptek’s speech recognition solutions so that, for example, Russian speech can be recognized and translated using the same system that translates Ukrainian or Polish.
Dr. Evgeny Matusov, lead science architect for machine translation at AppTek, explained that "Because the focus of most machine translation development is on popular language pairs, other less popular languages often don’t benefit from the latest technology developments such as NMT; consequently those languages still require more expensive and hard-to-find human translation. At AppTek, we solve this problem by creating a single multilingual NMT system that is able to deliver high-quality translation of both high- and low-resource languages."
#contactcenterworld, @apptek_mclean
Posted by Veronica Silva Cusi, news correspondent
Source: AppTek
About AppTek:
As a pioneer in automatic speech recognition, machine learning, and artificial intelligence, AppTek partners with its customers to provide solutions focused on closed captioning and subtitling, call center content discovery and mobile intelligent voice agents. In today's hyper-connected and data-rich marketplace, enterprises are seeking to drive revenue, save costs, and increase productivity.
Published: Thursday, January 24, 2019
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