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News : AppTek Awarded Strategic U.S. Government Contract

#contactcenterworld, @apptek_mclean, @USArmy

McLean, VA, USA, Aug, 2018 -- AppTek, a speech recognition and machine translation provider, announced that the U.S. Army has chosen AppTek’s Machine Translation software, support and engineering services for its digitized foreign language translation needs, following an open market bid for the best technical and value offering. The Army requires a stable platform that is trained to multiple linguistic domains, and will apply AppTek’s technology in a variety of settings.

Using AppTek, the Army will benefit from accurate, automated translation to and from English and a breadth of other languages. AppTek’s continuous learning system, which integrates proprietary Artificial Intelligence (AI) technology, will provide the Army with greater speed and accuracy of translation, including custom vocabularies and dialects for each designated language.

"We are honored to win this important contract, which will help the Army further its mission in critical theaters of operation," said AppTek CEO Mudar Yaghi. "The Army has long been at the forefront of developing and deploying Machine Translation capabilities; their choice of AppTek affirms our platform’s superior performance, and demonstrates the Army’s desire to move forward with a leading-edge provider who can deliver the performance and quality the Army mission relentlessly demands."

#contactcenterworld, @apptek_mclean, @USArmy

Posted by Veronica Silva Cusi, news correspondent
Source: AppTek


About AppTek:
Company LogoAs a pioneer in automatic speech recognition, machine learning, and artificial intelligence, AppTek partners with its customers to provide solutions focused on closed captioning and subtitling, call center content discovery and mobile intelligent voice agents. In today's hyper-connected and data-rich marketplace, enterprises are seeking to drive revenue, save costs, and increase productivity.
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Today's Tip of the Day - Repeat Calls

Read today's tip or listen to it on podcast.

Published: Friday, August 10, 2018

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2020 Buyers Guide Translation Services

 
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OpsTel Services

Platform Data Transformation
OpsTel is proud to provide our clients with a software automation service that is used to aid in the transition from one platform to another utilizing both speed and accuracy. Whether it is going from premises to premises, premises to cloud, premises to private cloud or even a hybrid deployment; OpsTel has the ability to help cut your transition time so you can focus your efforts on remaining architecture priorities.

We’ve observed conversions as high as 85% - in as little time as 30-minutes - with remaining client specific complex integrations being done by employees or professional services of your choice leveraging our Platform Data Transformation™ solution.

Features include:

*T...
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2.) 
Tru29 Outsource Solutions Inc.

Back Office Solutions
Although the customer-facing type of tasks is essential to good customer experience, tasks being done in the background is as important.

Tru29 has been providing this type of outsourcing solutions to various businesses across the globe so you can be assured of a reliable and experienced workforce.
 

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