News : Aroostook County Call Center to Close in October
Caribou, ME, USA, July, 2019 -- The Sitel office on Sweden Street in Caribou will close its doors on Oct. 31, according to a spokeswoman.
Sitel is a customer service call center.
Rebecca Sanders, communications director for Sitel Group, said in an email that "due to recent business changes, Sitel Group has made the decision to stop operations at its Caribou, Maine location."
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Roughly 100 are employed at the Caribou office, and they were all informed "of this difficult decision" on Monday, according to Sanders.
There are currently no plans to relocate Sitel to another office in northern Maine, and Sanders said that employees are being encouraged to "look into opportunities within the organization," such as other offices throughout the United States, Canada and other countries in addition to Sitel’s "Work at Home" program.
Officials at the Caribou Sitel office said they cannot comment on the matter.
Posted by Veronica Silva Cusi, news correspondent
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We are a global outsourcing provider of customer experience management with 150 offices across 25 countries and more than 75,000 associates speaking 48 languages. Our contact center associates deliver customer experiences every day. We are here to help you with any business process outsourcing needs you might have.
Published: Monday, July 22, 2019
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