#contactcenterworld, @8x8

San Mateo, CA, USA, July, 2020 -- Aryaka(R), a cloud-first WAN company and end-to-end managed SD-WAN provider, and 8x8, Inc. (NYSE: EGHT), an integrated cloud communications platform,  announced a global technology partnership that will extend the 8x8 Open Communications PlatformTM performance across Aryaka’s managed SD-WAN service. The expanded joint agreement will enable organizations to enhance cloud communications performance across the WAN for improved employee productivity and customer experience, which is even more important in today’s dynamic work-from-anywhere environment.

"We are living through unprecedented times that require enterprises to accelerate the move to an online digital business and support massive growth of remote workers," says Ghassan Abdo, Research Vice President, Worldwide Telecom, Virtualization & CDN at IDC. "SD-WAN together with cloud communications and collaboration is a great choice to support this new digital economy and address the need for a massively distributed and remote work environment."

The 8x8 enterprise communications platform, including voice, team chat, meetings, and contact center solutions, combined with Aryaka’s managed SD-WAN service will allow enterprises to maximize IT infrastructure investments and prioritize communications traffic across the network. Joint customers are provided optimized access to 8x8’s regional Unified Communications as a Service (UCaaS) Points of Presence (PoPs) by leveraging the Aryaka backbone.

"As a leader in the managed SD-WAN space, we’re excited to be partnering with an acknowledged enterprise communications leader to offer our joint customers and partners a solution that leverages each of our strengths and directly addresses one of our key use cases," said Matt Carter, CEO of Aryaka. "This is truly a 1+1=3 offering that creates the first truly global SD-WAN enabled UCaaS and Contact Center-as-a-Service (CCaaS) platform that addresses the digital transformation needs for enterprises of all sizes across the globe."

Going forward, the companies will co-market the combined solutions, and 8x8 will also resell Aryaka’s managed SD-WAN service, bundling regional and global managed SD-WAN services with 8x8’s UCaaS and CCaaS offerings. 

"8x8 is committed to helping global organizations meet their work-from-anywhere objectives that increase business responsiveness and resilience while enhancing employee productivity and customer experience," said Vik Verma, Chief Executive Officer at 8x8, Inc. "Extending the 8x8 Open Communications Platform with SD-WAN will provide enterprises with highly stable and productive employee, partner, and customer interactions across the globe. We already have an impressive track record of successful joint deployments with Aryaka at some of the most demanding global enterprises, and the expanded partnership will take the relationship to the next level."

#contactcenterworld, @8x8

Posted by Veronica Silva Cusi, news correspondent 
Source: https://www.businesswire.com