News : Ascensos Opens New Customer Contact Centre in Bucharest
Bucharest, Romania, Jan, 2018 -- Scottish-based contact centre management provider Ascensos said it opened a new customer contact centre in Romania's capital Bucharest.
The specialist contact centre business manages bespoke and specialised multi-channel customer contact solutions, including social media customer engagement and insights for a range of blue-chip retailers, Ascensos said in a statement.
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"As an international business we have invested further in Bucharest as it provides a high calibre workforce; strengthens our multi-lingual capabilities and continues to expand our operations beyond the UK as we grow and scale," Ascensos executive chairman, Dermot Jenkinson, said.
The new facility employs 100 professionals and the company plans to hire a further 100 as it continues to grow.
Ascensos first established operations in Bucharest in 2016 following the acquisition of Dutch business HECC which had 70 staff across its sites in Boxtel in the Netherlands and Bucharest in Romania.
"Through this investment, we plan to grow our presence in Romania and the range of skills we can offer our clients," Ascensos managing director of continental European operations, Hans Jansen, said.
Posted by Veronica Silva Cusi, news correspondent
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Ascensos provides contact centre services in The UK.
Published: Monday, January 22, 2018