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#contactcenterworld, @AspectSoftware
Singapore, March 20, 2018 -- Aspect Software, a provider of native consumer engagement, workforce optimization, and self-service solutions, announced the appointment of Arani Krishna to Senior Vice President of Asia Pacific Sales. He comes with 30 years of broad enterprise software, storage solutions, and channels experience.
Before joining Aspect, Arani was the Vice President and General Manager of Channels and Service Providers for Hewlett Packard Enterprise, an information technology and services company, in Asia Pacific. Prior to this, he held a leadership position at NetApp, a data services company for hybrid cloud environments. There he built partnerships with large system integrators and adopted a highly solution-focused customer-centric mindset. Arani has also held executive sales positions at i2, Portal, Siebel and Oracle.
"As the fastest growing region for Aspect last year, Asia Pacific represents a huge opportunity for channel expansion and revenue growth for the company," said Chris Koziol, President of Aspect. "Krishna’s enterprise software experience with some of the leading technology companies in the world will be a great asset as we accelerate the availability of our cloud solutions in the region. We will look to Krishna to build on the already strong channel partner relationships we have in APAC while also forging new alliances that will expand our market presence and create new revenue opportunities for Aspect."
"Aspect’s reputation as a global leader in the region in combination with their impressive growth has made joining the company a very exciting opportunity," said Arani. "Aspect’s comprehensive portfolio of customer engagement solutions, in combination with talent I see here, gives me great confidence that we will be able to dramatically accelerate our momentum in APAC."
Arani will be based in Singapore and carry responsibility for Asia Pacific and the Middle East.
#contactcenterworld, @AspectSoftware
Posted by Veronica Silva Cusi, news correspondent
Source: Aspect Software
About Aspect Software:
Aspect Software contact center and workforce optimization solutions engage consumers, empower agents, improve quality, and lower the cost of delivering remarkable experiences. Our cloud, private cloud and on-premises products are used by millions of agents every year – supporting billions of consumer interactions. Aspect provides flexible, reliable,comprehensive solutions for all areas of customer interaction and workforce management including inbound (automatic call distribution/ACD), outbound (auto dialing, predictive dialing and more options), interactive voice response/IVR, self-service through chatbots, workforce optimization (workforce management, quality management, performance management) and speech analytics. Leveraging a worldwide cloud infrastructure and over 40 years of industry ingenuity, Aspect conveniently and easily connects questions to answers while helping enterprises keep service levels high and operational costs contained.
Published: Friday, March 23, 2018
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