News : Aspect Software Bolsters Cloud Presence in Canada
Phoenix, AZ, Dec 3, 2014 -- Aspect Software, a provider of customer interaction management, workforce optimization, back-office, and cloud solutions, announces the addition of a new Canadian channel partner, Voicenet Interactive, a provider of information collection systems. With their ability to deliver custom software development, self-service automation services, and mobile application portfolios to the Canadian market, Voicenet Interactive further strengthens Aspect's robust channel partner program.
GO FOR GOLD AND REPRESENT YOUR NATION!
The 2018 13th annual Top Ranking Performers Global Awards are open until 31st Dec 2017
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
"Our customers are demanding more when it comes to speed, quality and efficiency in the contact center. The integrated capabilities that Aspect's cloud solutions offer strengthen our portfolio and enable us to grow our business and capture new opportunities," says Roger Twomey, President of Voicenet. "Hosting Aspect's omni-channel, multi-media technology in our data centers enables our customers to drive results in the contact center without bearing the burden of significant additional capital and IT investments."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Ignore The Issues At Your peril
More Editorial From Aspect Software
About Aspect Software:
Aspect Software is solely focused on providing products and services for customer care, sales, telemarketing and collections for in-house and outsourcer contact centers. Each day, companies around the globe conduct more than 125 million customer interactions using Aspect’s flexible, reliable solutions for automatic call distribution (ACD), predictive dialing, workforce management, analytics, IVR and multi-channel contact.
Published: Friday, December 5, 2014
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
DialogTech, the combination of Ifbyphone and Mongoose Metrics, provides the only platform for end-to-end call attribution and conversion essential for data-driven marketers. DialogTech's platform solv...
global provider of contact center services and back-office processing
Salesforce.com delivers software-as-service offering a family of on demand solutions for integrated sales force automation, campaign management, customer service and support, and document and file man...