News : Aspect Software Bolsters Sales Leadership with the Addition of Jay Johnson
Phoenix, AZ, USA, Feb 8, 2016 -- Aspect Software, a cloud provider of fully-integrated consumer engagement, workforce optimization, and back-office solutions, announced the appointment of Jay Johnson to Senior Vice President of Sales, North America. Bringing 27 years of sales, sales leadership and general management experience to Aspect, Johnson, is charged with the accelerating the growth and development of the company’s North American sales organization.
Johnson comes to Aspect from Software AG, where he served as Divisional CEO NA and was responsible for transforming the North American organization to a customer-centric solutions organization. Prior to that, Johnson was the Senior VP of NA Sales at MicroStrategy. Johnson also spent nine years with SAP/Business Objects in a variety of sales leadership roles before starting his career in sales with Xerox and OCE.
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"Jay’s exceptional leadership experience helping organizations transform their selling methodology will enhance and further strengthen Aspect’s North America sales team," said Chris Koziol, Aspect President. I’m thrilled to have Jay join Aspect where he will play a vital role in driving national sales strategies to generate demand and achieve revenue objectives."
Johnson is also tasked with accelerating Aspect’s initiative of becoming trusted advisors and higher level solution consultants to its customer base of some of the largest companies and integrators in North America by helping them dramatically transform their customer engagement capabilities.
Posted by Veronica Silva Cusi, news correspondent
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About Aspect Software:
Aspect Software contact center and workforce optimization solutions engage consumers, empower agents, improve quality, and lower the cost of delivering remarkable experiences. Our cloud, private cloud and on-premises products are used by millions of agents every year – supporting billions of consumer interactions. Aspect provides flexible, reliable,comprehensive solutions for all areas of customer interaction and workforce management including inbound (automatic call distribution/ACD), outbound (auto dialing, predictive dialing and more options), interactive voice response/IVR, self-service through chatbots, workforce optimization (workforce management, quality management, performance management) and speech analytics. Leveraging a worldwide cloud infrastructure and over 40 years of industry ingenuity, Aspect conveniently and easily connects questions to answers while helping enterprises keep service levels high and operational costs contained.
Published: Wednesday, February 10, 2016