News : Aspect Software Bolsters Sales Leadership with the Addition of Jay Johnson
Phoenix, AZ February 8, 2016 -- Aspect Software, a cloud provider of integrated consumer engagement, workforce optimization, and back-office solutions, announced the appointment of Jay Johnson to Senior Vice President of Sales, North America. Bringing 27 years of sales, sales leadership and general management experience to Aspect, Johnson, is charged with the accelerating the growth and development of the company’s North American sales organization.
"As we build on our market momentum as a leading customer experience software provider and expand the footprint of our market-leading cloud portfolio, investment in our personnel and sales leadership team is critical to Aspect’s continued success. Jay’s exceptional leadership experience helping organizations transform their selling methodology will enhance and further strengthen Aspect’s North America sales team," said Chris Koziol, Aspect President. I’m thrilled to have Jay join Aspect where he will play a vital role in driving national sales strategies to generate demand and achieve revenue objectives."
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About Aspect Software:
Aspect Software contact center and workforce optimization solutions engage consumers, empower agents, improve quality, and lower the cost of delivering remarkable experiences. Our cloud, private cloud and on-premises products are used by millions of agents every year – supporting billions of consumer interactions. Aspect provides flexible, reliable,comprehensive solutions for all areas of customer interaction and workforce management including inbound (automatic call distribution/ACD), outbound (auto dialing, predictive dialing and more options), interactive voice response/IVR, self-service through chatbots, workforce optimization (workforce management, quality management, performance management) and speech analytics. Leveraging a worldwide cloud infrastructure and over 40 years of industry ingenuity, Aspect conveniently and easily connects questions to answers while helping enterprises keep service levels high and operational costs contained.
Published: Thursday, February 11, 2016