News : Aspect Software Fills the Skies With Cloud-Based Solution
Phoenix, AZ, Sept 9, 2014 -- Aspect Software, a provider of customer interaction management, workforce optimization, back-office and cloud solutions, announces Aspect Hosted, a secure dedicated hosted deployment service that helps companies deliver a differentiated customer contact experience while speeding time-to-value for strategic initiatives.
Designed to help organizations focus their efforts on running their business, Aspect Hosted, which includes Proactive Monitoring and Management, allows companies to modernize and manage their contact centers without the cost and complexity associated with deploying, managing and optimizing Aspect's customer engagement software and hardware in their own IT infrastructure.
Posted by Veronica Silva Cusi, news correspondent
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About Aspect Software:
Aspect Software is solely focused on providing products and services for customer care, sales, telemarketing and collections for in-house and outsourcer contact centers. Each day, companies around the globe conduct more than 125 million customer interactions using Aspect’s flexible, reliable solutions for automatic call distribution (ACD), predictive dialing, workforce management, analytics, IVR and multi-channel contact.
Published: Wednesday, September 10, 2014
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