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News : Aspect Software Unified IP Selected by Randstad Technologies
Pompano Beach, FL, USA, July 6, 2015 -- Promero, a cloud hosting provider of call center solutions, announces that Randstad Technologies selected Aspect Software Unified IP contact center solution hosted by Promero. Randstad Technologies, a talent and solutions provider in the United States, selected Aspect Unified IP as its future call center platform.
Promero will implement and manage the private cloud platform at Verizon’s data center, NAP of the Americas, and other colocation sites.
"It is critical that Randstad Technologies maintains alliances with leading suppliers to provide our customers with service desk solutions and innovative technology that ensure peak performance," said Andrew Speer, president of technology solutions for Randstad Technologies. "This partnership with Aspect Software and Promero guarantees that our team of technology support and services experts can deliver efficient solutions and maximize their productivity."
Posted by Veronica Silva Cusi, news correspondent
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About Aspect Software:
Aspect Software is solely focused on providing products and services for customer care, sales, telemarketing and collections for in-house and outsourcer contact centers. Each day, companies around the globe conduct more than 125 million customer interactions using Aspect’s flexible, reliable solutions for automatic call distribution (ACD), predictive dialing, workforce management, analytics, IVR and multi-channel contact.
Randstad Holding is a temporary and contract staffing organisations. Set up in 1960 by Frits Goldschmeding in a one-roomed office in Amsterdam, it now has 1,600 branches and 642 in-house locations at customer sites in Europe and North America. It is divided into three segments: mass customised staffing (Randstad, Tempo-Team and other group companies), large scale staffing (Capac and Randstad Inhouse Services) and professionals staffi
Published: Tuesday, July 7, 2015