Dubai, UAE, Feb 6, 2019 -- Aspire Systems, a global technology services firm, has announced the 100% acquisition of iApps, an Oracle Fusion Cloud provider, based in UAE.
In addition, Aspire is also acquiring the Oracle Business Unit from Valforma Technology Services Private Limited. Valforma is a provider of enterprise SMAC Solutions and Services.
The acquisition of iApps and Valforma will help Aspire service mid-size and large enterprises in their move to the cloud from on-premise applications. These acquisitions also enable Aspire’s focussed effort to address the postmodern ERP strategy that involves surrounding core ERP solutions with cloud solutions to enable faster processing, better collaboration and easier-to-use analytics.
Aspire’s global customers will now be able to leverage the Oracle Fusion Cloud expertise of iApps and Valforma combined with the Cloud & Digital Services capability that Aspire offers. In addition, the capabilities of iApps and Valforma will also help Aspire develop cloud-based IPs including iEstate, iAutodealer, iPublish, iQuote, and iEnergy which are Oracle Fusion Cloud implementation accelerators.
Commenting on the acquisition, Gowri Shankar Subramanian, Chairman and CEO, Aspire Systems said, "The acquisition of iApps and Valforma is in line with our strategy to invest and deepen our capabilities in next-generation digital technologies that are beginning to scale across the enterprise landscape. In this context, the expertise of iApps and Valforma in Oracle Fusion Cloud will add great value to our clients. Combining the capabilities of iApps and Valforma with our global presence, we will be able to provide enterprises across the world a smooth migration to cloud solutions as part of the cloud-first strategy."
Speaking on the occasion, Baskar Ramamurthy, Co-Founder, iApps, said, "We see strong cultural alignment and a perfect fit with Aspire Systems. Being part of a larger group will enable us to win global opportunities and become the go-to Oracle Cloud partner. The integration with Aspire will help iApps expand its geographic reach to include all the markets that Aspire currently operates in and help enterprises globally in their movement to cloud."
Speaking on the acquisition, Kathirvelu Ramaswamy, Co-Founder, Valforma, said, "This acquisition offers a great opportunity for Valforma to access wider markets. We look forward to all the cross-learning between Aspire, iApps and Valforma, as we together build a robust, next-gen Cloud practice."
Posted by Veronica Silva Cusi, news correspondent
About Aspire Systems:
Aspire Systems, a ServiceNow Bronze Services partner, has a dedicated team of ServiceNow® consulting experts to enhance IT processes and meet your goals.
Published: Thursday, February 7, 2019
DaVinci provides Computer Telephony Integration (CTI) to a library of pre-built applications + UXiPaaS (User Experience Integration Platform as a Service) built specifically for contact centers. As contact center needs evolve, organizations need to have access to extend or create new functionality, without waiting to be a part of a software roadmap. Get the benefits of CTI within your CRM like screen pop, click-to-dial, screen transfer, speed dial and more, but future-proof your contact center so you can expand and integrate how and when you want.
|2.)||Call Center Studio|
Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565
CLink for CRM and Call Center Integration
CLink by Comsys is a middleware that connects in real-time the CRM and the contact center applications. CLink enhances the CRM with interaction management capabilities from the contact center that allow agents to work more productively across all communication channels.
Comsys is a provider of οmnichannel customer engagement solutions that assist companies around the world in delivering unique customer experiences. For the last 15 years, Comsys designs and implements complex projects for clients from the outsourcing, financial services, telecommunications, and retail sectors. Comsys enjoys strategic partnerships with technology vendors like Cisco®, Aspect Software®, and Microsoft® for the delivery of innovative interaction management and contact center optimization solutions.
Today’s call centers need their agents to work more naturally, and respond better and faster. Here, we talk about the innovations Consilium has made with the latest desktop and mobile agent releases of the UniAgent™ CRM connector. From small enterprises to Fortune 500 companies and governments across 110 countries, UniAgent™ comes into action right at the moment of reckoning, making every contact center experience engaging and personalized, powered by simplified customer identification and anticipating customer needs.
UniAgent™ provides CRM integrations between all the Cisco contact center solutions (UCCX, PCCE, UCCE and HCS-CC) and over 20 CRMs, such as Salesforce, Microsoft Dynamics 365...
PH: (+61) 406 501 368
IntraNext Systems develops agent efficiency tools and data security software solutions for medium-to-large contact centers. Our Event Intelligence® Platform solutions include SmartCTI™, iGuard®, and SmartSIP™. SmartSIP is based on our patented SIP layer technology and provides a DTMF masking solution for VoIP environments.
We know how important it is for a business to obtain data from its customers and to manage them effectively, so we help small to large companies by integrating their CRM with the Virtual Switchboard.
This type of integration will simplify the work of your team and improve the management performance of the contact list and its information.
PH: +34 952 667 511
NovelVox CTI Connector
NextGen Cisco Finesse, Genesys & Avaya Embedded CTI Connectors for Salesforce, Microsoft Dynamics, ServiceNow, Zendesk & more.
PH: (+1) 301 202 3672
|8.)||Teckinfo Solutions Pvt. Ltd.|
InterDialog UCCS - a robust contact/ call center software that helps organizations provide a seamless customer experience across all channels in the customer service journey. All interactions from various channels come to a single unified queue on the InterDialog platform. With unified view agents get to see all historical interactions , enabling him to give a resolution quickly. InterDialog UCCS is a comprehensive Contact/Call Center Software with robust CTI, Unified Q ( ACD), Reporting, Unified Agent Management, Administrator, Supervisor - Monitoring (Pmonitor)