News : AssistHub App Now Available for Talkdesk Customers in AppConnect
Houston, TX, USA, October 11, 2017 -- Talkdesk, a provider of cloud-based contact center software, is proud to announce the availability of AssistHub powered by Bit6 on AppConnect. Talkdesk customers can now integrate AssistHub’s personal conversational customer experience technology into their existing call center stack.
"AppConnect is all about offering Talkdesk customers innovative options to customize their contact centers. We love what AssistHub is building and we’re very excited to see what our customers can do with their tools," said Robert Sur, Head of Platform at Talkdesk.
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Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Team Leaders
AssistHub powered by Bit6 enables efficient communication between customers and businesses, allowing both parties to reach each other through their preferred communication methods. Customers can use live chat, SMS, and app messaging, while agents continue using the existing familiar customer service workflows to handle all communication.Bit6 cloud communication platform powers real-time communication functionality that developers, SMEs, and enterprises can deploy in any environment.
Published: Friday, October 13, 2017
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