News : *astTECS Launches VICIdial Agent Monitoring Android Application
Bangalore, India, May 9, 2019 -- *astTECS, a provider of enterprise telecom technology products and Asterisk based open source communication solution, announced the launch of *astMonitor – VICIdial agent monitoring android application. The application is easy to set-up and helps assess the performance and obtain realistic intelligence.
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*astTECS is ushering in the next era of enterprise communication and pioneering collaboration capabilities to bring in greater operational efficiency," said Dr. Devasia Kurian, CEO, *astTECS. *astMonitor allows rapid integration, agility and flexibility necessary for call centre operations and helps validate the performance, while making an efficient use of mobile devices, he added.
Posted by Veronica Silva Cusi, news correspondent
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