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StoreNews : Astute Introduces New and Improved Consumer Engagement CRM Software, Astute Agent
#contactcenterworld, @astutesolutions
Columbus, OH, USA, July, 2019 -- Astute announced the release of Astute Agent 10, the latest version of its consumer engagement CRM. Formerly known as ePowerCenter, Astute Agent boasts new features for enhanced agent efficiency, better configurability, and easier compliance with consumer privacy regulations like GDPR and CCPA.
"Astute's mission is to help our customers, including leading consumer companies across the world, bridge the gap between them and their consumers," said Astute CTO Alex George. "Astute Agent is the hub for that engagement, offering the kind of out-of-the-box features you'd expect only from a company that truly specializes in consumer engagement."
#contactcenterworld, @astutesolutions
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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com
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About Astute Solutions:
Astute Solutions helps consumer brands drive loyalty throughout the customer journey with the world's smartest consumer engagement software. Consumers want to talk to their favorite brands like they talk to their friends, instead of being forced to communicate through stiffly structured interfaces. Astute Solutions’ blend of leading edge technologies makes this possible, eliminating friction during every customer interaction.
Published: Friday, August 2, 2019
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