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News : ATEN Launches New 2-Port USB 4K HDMI Cable KVM Switch with Remote Port Selector

#contactcenterworld, @aten_int, @mrb_pr

Irvine, CA  March, 2021 -- ATEN Technology, Inc., a technology provider and global manufacturer of KVMand AV/IT connectivity and management solutions, announced the launch of its new 2-Port USB 4K HDMI Cable KVM Switch with Remote Port Selector (CS22H). This solution allows for simple and quick multi-tasking and is ideal for an environment that requires a multi-computer setup.

"The new CS22H 2-Port USB 4K HDMI Cable KVM Switch with Remote Port Selector with its True 4K resolution is simple and sleek space-saving design for effortless multitasking," said Aaron Johnson, senior product manager, ATEN Technology, Inc. "It is especially suitable for video production, graphic designers, CAD engineers, finance specialists and analysts, marketing professionals as well as people who are simply looking for a more agile computer set up as they adapt to working from their homes."

#contactcenterworld, @aten_int, @mrb_pr


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Today's Tip of the Day - Make Self Service A Breeze

Read today's tip or listen to it on podcast.

Published: Friday, March 12, 2021

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2024 Buyers Guide Automation

 
1.) 
Call Adapt

Soundboard Software
Call Adapt is a cloud-based digital soundboard application designed for contact centers. It works with any type of call and integrates with your existing dialer system. Powered by smart audio technology, Call Adapt gives your agents the ability to converse with customers in real time using programmed keyboard shortcuts. The result is perfect pitch delivery and less time spent on repetitive tasks.

2.) 
eGain Corporation

eGain Solve
Proven, Easy, and Guided Journey to Automate Customer Engagement in a Digital+AI World

3.) 
Pointel

Genesys Identity and Access Manager
Automated Provisioning Solution for Multi-Vendor Communication Platforms

Managing agent profile data across multiple systems is a big challenge for contact centers. The manual tasks of agent provisioning, decommissioning, daily change exercises, skill level synchronization, license recovery and detailed reports on usage are tedious, time-consuming, and often expensive for businesses.

Managing ID and access within a contact center is further complicated by profile information and requirements that vary from application to application. Automating the processes of onboarding and off-boarding in contact centers helps overcome these challenges and enhances agents’ productivity.

Pointel I...
(read more)
 

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