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News : ATEN Launches New CS1953 3-Port USB-C DisplayPort Hybrid KVMP™ Switch

#contactcenterworld, @aten_int, @mrb_pr

Irvine, CA  February 9, 2021 -- ATEN Technology, Inc., a technology provider and global manufacturer of KVMand AV/IT connectivity and management solutions, announced the launch of its new 3-Port USB-C DisplayPort Hybrid KVMP Switch (CS1953). This solution is a hybrid KVMP Switch that integrates USB-C device and DisplayPort PC into a desktop workstation.

Taking a giant step forward from prior digital-interfaced KVM models, the CS1953 comes with USB Type-C functionality that transfers video, audio, data, and even provides USB Power Delivery 3.0 for USB-C device charging. 

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We invite you and your colleagues to join us LIVE as we take the highest rated industry conference back on the road in 2022 - join us and the elite in the industry at the 17th annual NEXT GENERATION Contact Center & Customer Engagement Best Practices Conferences!

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This KVMP switch is aimed to elevate desktop productivity with improved mobility.

"Our new 3-Port USB-C DisplayPort Hybrid KVMP Switch, the CS1953, provides the means to plug-n-play to mobile devices (laptops, tablets, smartphones) without going through a docking station, making it a true space and money saver for your desktop workspace," said Aaron Johnson, senior product manager, ATEN Technology, Inc. "It is especially suitable for government staff, marketing professionals, finance specialists and analysts, graphic designers as well as people who are simply looking for a more agile computer set up as they acclimate to working from their home."

#contactcenterworld, @aten_int, @mrb_pr


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Today's Tip of the Day - Voice Mail

Read today's tip or listen to it on podcast.

Published: Wednesday, February 10, 2021

Printer Friendly Version Printer friendly version

2022 Buyers Guide SaaS Solutions

 
1.) 
CrankWheel

CrankWheel Screen Sharing
CrankWheel is an easy and simple screen sharing solution, made for the needs of salespeople and customer service agents.

CrankWheel complements voice calls by adding visuals to ongoing calls. There is no need to get the customer off the phone, onto another platform.

Agents share their screens by directing clients to a link that can be sent via SMS, email or simply spelled out.

The client can enter on any device, mobile, desktop or tablet and enters the session instantly. There is no registration or download required by the client.

Features:
- Screen sharing
- Agents can hand control over to the client
- Warm lead capture widget that alerts the sales team instantly of an intere...
(read more)

2.) 
enthu.ai

We help you automate your QA program using artificial intelligence. Why just listen to 6 calls when you can listen to 100% of your calls that too without adding any additional resources.

We empower QAs to get to the right calls, find coaching and training opportunities and improve overall Customer experience.
 

About us - in 60 seconds!

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