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News : ATEN StreamLIVE™ PRO UC9040 Wins Innovative Product Award, Presented by Sound & Video Contractor

#contactcenterworld, @aten_int

Irvine, CA  January 7, 2021 -- ATEN Technology, Inc., a provider of AV/IT connectivity and management solutions, has been awarded with the Innovative Product Award, presented by Sound & Video Contractor, for the StreamLIVE PRO (UC9040), an all-in-one 4-port multi-channel AV mixer. This device allows users to capture, stream, and switch between four full HD video inputs, allowing users to create a professional, dynamic multi-camera production that is especially suited for remote teaching scenarios in which educators can either live stream or record lessons for future use.

"Whether it’s live streaming events, remote learning, onsite interviewing, house of worship streaming, professional live streaming, or gaming, StreamLIVE PRO always ensures smooth-flowing events and professional-level content. Additionally, given the current climate, the requirement for live streaming has grown considerably as the majority of the world has acclimated to remote learning and working. We hope to fill those gaps with the help of the StreamLIVE PRO," said Aaron Johnson, senior product manager, ATEN Technology, Inc. "We want to thank Sound & Video Contractor for awarding us with the 2020 Innovative Product Award."

#contactcenterworld, @aten_int

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Published: Friday, January 8, 2021

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2021 Buyers Guide
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eGain's knowledge management software, powered with Case-Based Reasoning, an Artificial Intelligence technology, lets you provide intranet or extranet access to the common knowledge base, enabling contact center agents to provide distinctive, productive, and brand-aligned experiences in every interaction, across all channels and touchpoints.
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ProcedureFlow is a step by step visual guide that supports agents as they navigate company processes. With a knowledge management solution that simplifies complex information, employees can spend less time searching and focus on what they do best. ProcedureFlow’s simple and intuitive platform enables contact centers to quickly and easily create, maintain, and update company processes in real time. With ProcedureFlow, teams can work more efficiently, better serve customers, and drive results that matter most to their business.
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Knowledge is your company's most valuable asset. An intelligent Knowledge Base can harness that asset, supporting your customers and empowering your agents.

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