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News : ATEN Technology Eases Networked AV with Mobile App

#contactcenterworld, @aten_int, @mrb_pr

Irvine, CA – March 24, 2020 -- ATEN Technology, Inc., a technology provider and global manufacturer of KVMand Pro AVconnectivity solutions, introduced the ATEN VE8950/VE8900 Control App, an iOS and Android compatible mobile app that enables mobile control of ATEN’s VE8950 and VE8900 4K HDMI over IP Extenders. The app was designed to help users conveniently switch sources/displays and apply and reschedule profiles for their over IP video extenders.

"Our Red Dot Design Award winning VE8950, along with the VE8900, provide an effective, easy-to-use and economical digital signage solution with limitless scalability, flexibility and daisy-chaining options. With no complicated IP setup, additional server PCs or software needed, these solutions are perfectly designed to address the challenges that system integrators encounter while implementing AV over IP," said YT Liang, senior product manager, ATEN Technology, Inc. "This, coupled with the new Control App, gives complete mobility, intuitive control and more power to users, allowing them to manage their networked AV systems effortlessly."

#contactcenterworld, @aten_int, @mrb_pr
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Today's Tip of the Day - Buying New Technology

Read today's tip or listen to it on podcast.

Published: Thursday, March 26, 2020

Printer Friendly Version Printer friendly version

2022 Buyers Guide SaaS Solutions

 
1.) 
CrankWheel

CrankWheel Screen Sharing
CrankWheel is an easy and simple screen sharing solution, made for the needs of salespeople and customer service agents.

CrankWheel complements voice calls by adding visuals to ongoing calls. There is no need to get the customer off the phone, onto another platform.

Agents share their screens by directing clients to a link that can be sent via SMS, email or simply spelled out.

The client can enter on any device, mobile, desktop or tablet and enters the session instantly. There is no registration or download required by the client.

Features:
- Screen sharing
- Agents can hand control over to the client
- Warm lead capture widget that alerts the sales team instantly of an intere...
(read more)

2.) 
enthu.ai

We help you automate your QA program using artificial intelligence. Why just listen to 6 calls when you can listen to 100% of your calls that too without adding any additional resources.

We empower QAs to get to the right calls, find coaching and training opportunities and improve overall Customer experience.
 

About us - in 60 seconds!

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