News : Atento Exits Czech Republic to Focus on Latin America
Dec 11, 2014 -- Spanish outsourcing provider Atento has agreed to sell off its Czech Republic operations to Italian call center firm Comdata SPA, saying it wants to focus on expanding its operations in Latin America. Neither firm has disclosed the financial details of the deal.
The Madrid, Spain-based outsourcer says the sale will help it focus on the lucrative markets of Latin America, where its profits rose suddenly in the past five months.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Complaint Management
More Editorial From Atento
Atento is one of the largest employers in Brazil, recognized in the country and the world as one of the Best Workplaces by the Great Place to Work Institute. The company has operations in six major Brazilian urban centers Sao Paulo, Rio de Janeiro, Salvador, Belo Horizonte, Porto Alegre, Goiania, and in the cities of Campinas, Sao Bernardo do Campo, Santo Andre, Sao Jose dos Campos, Santos, Ribeirao Preto and Feira de Santana. Additionally, Atento provides in-person services in more than 900 cities throughout the country. Atento is recognized in the CRM BPO sector in Brazil, providing the best customer experience through innovative solutions, its integrated multichannel platform and the investment in new technologies.
Published: Monday, December 15, 2014