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News : Atento Opens New Customer Relationship Center in Valparaiso, Chile
Valparaiso, Chile March, 2016 -- Atento SA (NYSE: ATTO), a provider of customer relationship management and business process outsourcing services (CRM/BPO) in Latin America, celebrated the opening of its new customer relations center in Valparaiso, Chile. The center, which began operating at the end of 2015, is the third center that Atento has in Chile and the first in the Quinta region.
Alejandro Reynal, Atento´s Chief Executive Officer, commented that "The new Atento center in Valparaiso enables us to strengthen our leading position in the customer experience service and solutions sector in Chile.
"Contributing to economic development and job creation in the Quinta region by opening this new customer relationship center is a source of great pride for Atento", said Juan Carlos Urzua, Managing Director of Atento Chile. "By opening this new center, Atento continues to expand its operations in Chile in those locations that offer a clear competitive edge for the development of its business activity, such as access to qualified labor and advanced communication systems, among other things. The center is aimed at providing technical assistance services and sales services for our client Movistar, which I thank for the confidence it has placed in Atento for many years".
The opening event was attended by the highest authority in the city, Mayor Jorge Castro Muñoz, the Managing Director of Movistar, Roberto Muñoz, the Customer Service Director of Movistar, Sergio Pogliada, the South America Regional Director of Atento, Juan Gamé, and the Managing Director of Atento Chile, Juan Carlos Urzúa, among others.
Laura Collins, Editorial Management
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Atento is one of the largest employers in Brazil, recognized in the country and the world as one of the Best Workplaces by the Great Place to Work Institute. The company has operations in six major Brazilian urban centers Sao Paulo, Rio de Janeiro, Salvador, Belo Horizonte, Porto Alegre, Goiania, and in the cities of Campinas, Sao Bernardo do Campo, Santo Andre, Sao Jose dos Campos, Santos, Ribeirao Preto and Feira de Santana. Additionally, Atento provides in-person services in more than 900 cities throughout the country. Atento is recognized in the CRM BPO sector in Brazil, providing the best customer experience through innovative solutions, its integrated multichannel platform and the investment in new technologies.
Published: Wednesday, March 16, 2016